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Quick Start Guide for Installing WXP Insights Agent and Enrolling Devices

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Introduction

This article provides the steps to install the WXP Insights agent, a core component of HP Workforce Experience Platform (WXP). The agent is deployed across your organization’s device fleets to enroll devices, collect telemetry, and enable communication between the devices and WXP. Whether setting up a single device or managing a fleet, these steps enable seamless integration of devices with WXP services.

Guide for Installing Windows Agent and Enrolling Devices

Follow the four steps below to complete the process. Click each link for detailed instructions.

  1. Meet the installation prerequisites: Assess the network for compatibility with the platform, and configure the proxy or firewall to allow communication between the devices and WXP.

  2. Download the WXP Insights agent: This agent is required for both manual and automatic enrollment. It can be downloaded from the Download WXP Insights Software page. For Windows, there are two types of installers:

    1. Single Installer

    2. MSI Installer

  3. Manually enroll a Windows device using a company PIN: When deploying the platform across a fleet of Windows devices, enroll a few devices manually to verify successful enrollment.

  4. Automatically enroll Windows devices: Once you’ve confirmed that a few devices have been successfully enrolled manually, you can proceed to enroll the remaining devices using either the automatic or manual enrollment options.

Contact Us

For any assistance, create a support case or email support@wxp.hp.com.