Introduction
To successfully install the HP Insights Windows Application, also referred to as Windows Agent, for the HP Workforce Experience Platform (WXP), the following criteria must be met:
Hardware Requirements:
Processor: 1 GHz or faster.
RAM: 1 GB for 32-bit systems or 2 GB for 64-bit systems.
Disk Space: At least 30 MB of free disk space.
Software Requirements:
Operating System: Windows 10 or later.
SNMP Service: The Simple Network Management Protocol (SNMP) service must be installed and running before installing the HP Insights agent.
Network Requirements:
Internet Access: The device must have internet connectivity to communicate with HP's servers.
Firewall Settings: Ensure that the firewall allows outbound connections to HP's servers.
Downloading the HP Insights Windows Application using setup.exe includes multiple independent installation packages. Each package has its own version, prerequisites (as seen in Add or Remove Programs on a Windows device), and a corresponding Windows Task Scheduler task.
Package Name | Prerequisites | Download Package Size (MB) |
HP Insights Windows Application (Agent) |
| ~30 |
HP Insights Analytics (Installed by the HP Insights package) | HP Insights Analytics – Dependencies (Installed by the HP Insights Analytics package) | ~35 |
In addition, the following requirements must be met:
Prerequisite | Description |
|---|---|
Run the Readiness Assessment tool and assess the network for compatibility with HP Workforce Experience Platform. | |
Silent enrollment requires User Principal Name (UPN) suffixes, so domain-joined devices must have a valid UPN. If the device is not domain-joined, the device can be silently enrolled without a valid UPN. | |
Configuring proxy or firewall to allow communication for HP Insights domains | If your devices are protected by a firewall, proxy, or security software, ensure they are configured to allow communication. |
(Optional) Configure authenticated proxy server settings or proxy auto-configuration URL / static proxy server | If the proxy server cannot be automatically detected, configure the settings by specifying the auto-configuration URL (PAC URL) or the static proxy server if an authenticated proxy is used. |
Note: FIPS mode must be disabled, refer to the article - HP Insights Analytics Does Not Support FIPS Mode.
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