Prerequisites for Installing HP Insights Windows Application

Introduction

To successfully install the HP Insights Windows Application, also referred to as Windows Agent, for the HP Workforce Experience Platform (WXP), the following criteria must be met:

Hardware Requirements:

Processor: 1 GHz or faster.
RAM: 1 GB for 32-bit systems or 2 GB for 64-bit systems.
Disk Space: At least 500 MB of free disk space.

Software Requirements:

Operating System: Windows 10 or later.
Windows 11 24H2 or later (ARM)
Note: HP Insights version 5.26.13 onwards support ARM devices.

Network Requirements:

Internet Access: The device must have internet connectivity to communicate with HP servers.
Firewall Settings: Ensure that the firewall allows outbound connections to HP servers.

For downloading the HP Insights Windows Application, refer to the following articles:

In addition, the following requirements must be met:

Prerequisite	Description
Perform a network readiness assessment	Run the Readiness Assessment tool and assess the network for compatibility with HP Workforce Experience Platform.
Obtain UPN Suffixes	Silent enrollment requires User Principal Name (UPN) suffixes, so domain-joined devices must have a valid UPN. If the device is not domain-joined, the device can be silently enrolled without a valid UPN.
Configuring proxy or firewall to allow communication for HP Insights domains	If your devices are protected by a firewall, proxy, or security software, ensure they are configured to allow communication.
(Optional) Configure authenticated proxy server settings or proxy auto-configuration URL / static proxy server	If the proxy server cannot be automatically detected, configure the settings by specifying the auto-configuration URL (PAC URL) or the static proxy server if an authenticated proxy is used.

Note: FIPS mode must be disabled, refer to the article - HP Insights Analytics Does Not Support FIPS Mode.

Contact Us

For any assistance, create a support case or email `support@wxp.hp.com`.