Installing HP Insights Windows Application Using setup.exe

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  • Updated on May 16, 2025
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Introduction

The HP Insights Windows Application (also called Windows Agent) can be installed via setup.exe, which ensures that all necessary components, dependencies, and configurations are properly set up to support the agent. The installation process includes the HP Insights package, HP Insights Analytics agent, and associated dependencies. This helps to ensure seamless data collection and reporting.

This article provides step-by-step guide to:

The setup.exe consists of the following separate installation packages, with each package having its own independent version, prerequisites (as visible in the Add or Remove programs on a Windows device), and a Windows Task Scheduler task.

Downloading Windows Agent

  1. Visit https://workforceexperience.hp.com/software. The Download HP Insights Software page is displayed.

  2. On the Download HP Insights Software page, click HP Insights Windows Application. Two options are displayed - Download app and Download Policy File.

  3. Click Download App. For Windows devices, two types of installers are displayed - Executable (.exe) and Windows Installer (.msi).

    1. Setup.exe Installer:  

      1. From the installer dropdown, when you select Executable (.exe) a setup.exe file is downloaded.

    2. MSI Installer:  

      1. From the installer dropdown, when you select Windows Installer (.msi), a zip file named HPInsights.zip is downloaded.

Installing Windows Agent Using setup.exe

In the above step,  run the setup.exe Installer. The Windows Agent for HP Insights gets installed and performs the following actions:

  1. Installs the HP Insights package, including the VC++ Redistributable.

  2. Downloads and installs HP Insights Analytics package, including the HP Insights Analytics – Dependencies package and the HP Insights Updater Windows Task Scheduler task.

The HP Insights Windows Application (setup.exe) consists of the following separate installation packages, with each package having its own independent version, pre-requisites (as visible in the Add/Remove programs on a Windows device), and a Windows Task Scheduler task.

Package Name

Prerequisites

Download Package Size (MB)

HP Insights

  • VC++ Redistributable 14.0.24212.0 (Installed by the HP Insights package)

  • .NET Framework 4.6.2 or backward compatible higher version (Included in Windows 10)

~30

HP Insights Analytics Agent (Installed by the HP Insights package)

HP Insights Analytics – Dependencies (Installed by the HP Insights Analytics package)

~35

Note:

  • The HP Insights Analytics will be downloaded and installed only when the following conditions are met:

    • The HP Insights Windows Application is successfully installed and the Windows device is enrolled.

    • The device is online for at least two hours after it is enrolled.

  • The HP Insights Analytics - Dependencies package cannot be installed on non-HP manufactured PCs, including Virtual Machines.

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