Introduction
The Workforce Experience Platform (WXP) offers a device data refresh capability to ensure your connected devices, such as PCs and virtual machines, are up to date with the latest data configurations. We currently support data refresh exclusively for Windows devices, including both physical PCs and virtual machines running the Windows system. It allows administrators or IT teams to refresh device data without physical intervention remotely.
This article provides step-by-step instructions to:
Refreshing Data in PCs
- Log in to WXP. The Home page is displayed.
- From the left menu of WXP, click Devices > PCs. The PCs' listing page is displayed.
- On the PC listing page, click the serial number of a device to refresh. The PC's details are displayed.
- In the right corner, click the Actions dropdown and select Refresh data. After the data refresh, the Data refresh completed dialog appears.
Refreshing Data in Virtual Machines
- Log in to WXP. The Home page is displayed.
- From the left menu of WXP, click Devices > Virtual Machines. The Virtual Machines listing page is displayed.
- In the Virtual Machines listing page, click the serial number of a device to refresh. The Virtual Machines details are displayed.
- In the right corner, click the Actions dropdown and select Refresh data. After the data refresh, the Data refresh completed dialog appears.
Realtime Data Refresh List
The Data Refresh feature updates the following device information in near real-time:
- Power state information
- Driver crash information
- System data
- Operating system data
- Battery information
- Graphics card data
- Physical memory information
- Processor information
- Device utilization - Software utilization and top 5 apps
- Missing Windows Updates
- Security Data
- Network Interfaces
- Device Location
- Disk and disk space
Contact Us
For any assistance, create a support case or email [email protected].