Introduction
To comply with your organization's security policies, you can set the HP Workforce Experience Platform (WXP) to use only Azure Active Directory (AAD) authentication—also referred to as Entra ID authentication. By implementing AAD-only authentication, you guarantee that users login to the platform with their corporate credentials, which improves security, streamlines access management, and facilitates compliance efforts.
This article provides a step-by-step guide to set up and enable Azure Active Directory as the exclusive authentication for your Workforce Experience Platform.
Setting Up Azure Active Directory (AAD) only authentication
Log in to your Workforce Experience Platform. The Home page is displayed.
From the left menu of the platform, click Settings > Preferences. The Preferences tab is displayed.
Scroll down to the Authentication section.
Click the pencil icon to next to Authentication > Methods. A dialog box is displayed titled Authentication with two options:
Azure Active Directory and HP Account
Azure Active Directory only
From the dialog box, select your preferred authentication method.
Click Save to confirm. A popup is displayed with success or failure message.
Note: Verify the Azure Active Directory is configured and working properly before selecting the option Azure Active Directory only.
Setting Up Azure Active Directory (AAD) Entra ID Authentication
To set up the AAD authentication, a Microsoft Entry ID account is required.
On the Sign-In page of the HP Workforce Experience Platform, click Sign in with: Microsoft Account. If the Permissions requested screen appears, you will need to set up AAD.
Click Accept to continue. The Terms and Conditions screen is displayed.
Select the checkbox next to “I Agree to the Terms of Use and Privacy Policy,” and click Accept.
Verify that you have the correct permissions to continue (your organization might require an AAD admin to grant permissions).
Find HP Techpulse or HP Insights in the list of applications. If the application is not in the list:
As an AAD Admin, you may not have sufficient rights, or the application is not yet approved.
There might be a Conditional Access policy that is preventing access.
Check in the Sign-Ins log for more information.
Open the application and configure:
Assign users and groups: Grant access to the correct group of users.
Provision User Accounts: Provision accounts for users who can log in to WXP.
Self Service: Approve to the selected group so they can set up access using their Azure AD credentials.
Check Permissions and grant it at the Admin-evel if necessary.
When the configuration is complete, you (the IT Admin) should be able to access the hp.admin.com or eu.hp.admin.com.
Related Resources
For additional information, refer to the following articles
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