The HP Insights Windows Application (also referred to as the Windows Agent) for the HP Workforce Experience Platform (WXP) can be deployed using Microsoft System Center Configuration Manager (SCCM) with the MSI Installer method. This approach is ideal for organizations managing installations across multiple devices, as it supports silent install parameters and enables streamlined updates and configuration through standardized MSI tools. Using MSI also enables you (IT administrators) to maintain consistency and control across deployments with minimal user interruption.
This article covers the deployment process using Microsoft SCCM and the MSI Installer in four steps:
Note: The following instructions are intended for Microsoft System Center Configuration Manager (SCCM) v.1902 but may also apply to newer versions of SCCM.
Downloading Workforce Experience Platform for Windows (MSI Installer)
To download the Windows Agent:
Download and install the Windows Agent using MSI installer and dependencies from https://workforceexperience.hp.com/software.
For detailed instructions, refer to the article - Installing Windows Agent Using MSI Installer
Ensure the following contents of the HP Insights.zip file are saved to a location accessible by SCCM.
VC++ Redistributable (x86)
HP Insights Manager Application
VC++ Redistributable (x64)
HP Insights Analytics Client - Dependencies
HP Insights Analytics Client package
For detailed information, refer to the article - Installing Windows Agent Using MSI Installer
The HP Insights Client - Dependencies package cannot be installed on non-HP manufactured PCs, including Virtual Machines
Download the Uninstallation PowerShell script from here.
Extract the contents of the .zip file; several PowerShell script files will be extracted.
Ensure the contents in the .zip file are saved to a location accessible by SCCM.
Creating an Application in SCCM (Creating the Necessary Applications in SCCM)
Below are details on creating the necessary applications to run the Workforce Experience Platform. These applications are created using the five dependencies included in the HPInsights.zip file.
The following applications must be available in SCCM:
VC++ Redistributable (x86)
HP Insights Manager Application (HPInsightsAgent.msi)
Can be installed with the VC++ (x86) Dependency if not present in the device to be installed before the HP Insights Manager.
VC++ Redistributable (x64)
HP Insights Analytics Client - Dependencies (HPInsightsAnalyticsDependencies.msi)
HP Insights Analytics Client Package (HPInsightsAnalytics.msi)
Must be installed with VC++ Redistributable (x64), HP Insights Analytics Client - Dependencies, and HP Insights Manager in that order.
Note: The VC++ Redistributable applications are required to deploy the Workforce Experience Platform. However, some devices might have an updated version of these applications and will be suitable for deployment.
HP Insights Manager will also require the Company PIN (CPIN) value, which can be obtained by logging into WXP and copying the Company PIN from Settings > Preferences.
First application: Creating the VC++ redistributable (x86) application
To create a new SCCM application package to install the Workforce Experience Platform for Windows:
Log in to the SCCM Admin Console and start the Create Application Wizard.
In the SCCM Admin Console, click Software Library.
In the Software Library workspace, click Application Management > Applications. The existing applications are displayed.
Click Create Application located at the top.
Select Manually specify the application information, then click Next.
Type the following in the respective fields, then click Next:
Name: VC++ Redistributable (x86)
Publisher: Microsoft
Version: 14.XX.XXXXX.X (replace with the version of the VC_redist.x86.exe file you are deploying)
Click Next to accept the defaults for the Application Catalog entry.
Click Add to create a new Deployment Type and select Script Installer.
Manually specify the deployment type information, which will automatically be selected, then click Next.
Type “VC++ Redist (x86) silent install ” as the name for the Deployment Type and click Next.
In the Content Location, specify the Network path (UNC name) to the vc_redist.x86.exe file.
In the Installation Program, specify the following command:
vc_redist.x86.exe /install /quiet /norestart
In the Uninstall Program, specify the following command, then click Next:
vc_redist.x86.exe /uninstall /quiet /norestart
Click Add Clause to specify the detection rules and enter the following rules; then click OK and Next to proceed.
Setting Type: Registry
Hive: HKEY_LOCAL_MACHINE
Key: SOFTWARE\WOW6432Node\Microsoft\VisualStudio\14.0\VC\Runtimes\x86
Select This registry setting must exist on the target system to indicate the presence of this application
To specify the User Experience settings, select the following settings, then click Next:
Installation behavior: Install for system
Logon requirement: Whether a user is logged on
Installation program visibility: Hidden
Maximum allowed run time (minutes): 20
Device Restart Behavior: No specific action
Click Next to accept the defaults for software dependencies.
Confirm the deployment details, then click Next.
When the completion screen is displayed, click Close.
In the Create Application Wizard, click Next to proceed.
Confirm the settings and click Next.
When the completion screen is displayed, click Close.
Second application: Creating the HP Insights package
To create the HP Insights package:
Log in to the SCCM Admin Console and start the Create Application Wizard.
In the SCCM Admin Console, click Software Library.
In the Software Library workspace, click Application Management > Applications, then click Create Application at the top.
Select Windows Installer (*.msi file), specify the UNC path to the HP Insights.msi file, then click Next.
Verify the imported information and click Next.
Confirm the name of the application, then update the Installation Program command to:
msiexec /i HPInsights.msi CPIN=companypin HIDETRAY=True /qn /norestart /l*v tp-log.txt
Replace the placeholder companypin with the actual company pin for your HP Insights tenant. To obtain the company PIN, log in to WXP and click Settings > Preferences. In the Preferences tab, scroll to the Company PIN section and copy the pin.
Note: To configure proxy settings for the Workforce Experience Platform for Windows, create a batch script to add the required regkeys and specify the batch script in the Installation Program. The HIDETRAY=True command must be written as specified in capital lettering. This command hides the HP Insights system tray icon and all notifications.
Set Install behavior to Install for system.
Select the following User Experience setting, then click Next.
Device Restart Behavior: No specific action
Click Next to confirm the settings for the application.
Confirm the settings, then click Next.
When the completion screen is displayed, click Close.
Note: The HP Insights Analytics Client - Dependencies package cannot be installed on non-HP manufactured PCs, including virtual machines.
Modifying the HP Insights package
To modify the HP Insights package application settings:
In the left column of the SCCM Admin console, click Software Library > Application Management > Applications.
In the right pane, right-click the new HP Insights application, then click Properties.
Select the Distribution Settings tab, then select Automatically download content when packages are assigned to distribution points, then click OK.
Select the Deployment Types tab, then select the HP Insights for Windows Installer (*.msi file) entry and click Edit.
Select the Programs tab, in the Uninstall program field, and specify the following command:
powershell.exe -executionpolicy bypass -windowstyle hidden -noninteractive -nologo -file "UninstallHP Insights.ps1"
Select the Detection Method tab and delete the existing detection for the MSI Product Code.
Click Add Clause and enter the following rules, then click OK and Next to proceed:
Setting Type: File System
Type: File
Path: %ProgramFiles(x86)%\Hewlett-Packard\HP Insights Manager\Agent
File or folder name: LHAgent.exe
Select the check box for This file or folder is associated with a 32-bit application on 64-bit systems.
Property: Version
Operator: Greater than or equal to
Value: <replace with the version of the HP Insights.msi being deployed>
Associated with a 32-bit app on 64-bit clients: Yes
Select the User Experience tab, and ensure the following settings are configured.
Installation behavior: Install for system
Logon requirement: Whether a user is logged on
Installation program visibility: Hidden
Maximum allowed run time (minutes): 20
Device Restart Behavior: No specific action
Select the Dependencies tab, then click Add.
In Dependency Group Name, type VC++ Redistributable (x86) as the group name.
Click Add and select the VC++ Redistributable (x86) app from the list of dependency apps, select the checkbox next to these applications, and click OK.
Ensure that Auto Install is selected.
Click OK to create the dependency group.
Click Apply, then click OK to close the HP Insights application Properties.
Third application: Creating the VC++ redistributable (x64) package
To create a new SCCM application package to install the Workforce Experience Platform for Windows:
Log into the SCCM Admin Console and start the Create Application Wizard.
In the SCCM Admin Console, click Software Library.
In the Software Library workspace, click Application Management > Applications, then click Create Application at the top.
Select Manually specify the application information and click Next.
Type the following in the respective fields and click Next:
Name: VC++ Redistributable (x64)
Publisher: Microsoft
Version: 14.XX.XXXXX.X (replace with the version of the VC_redist.x64.exe file you are deploying)
Click Next to accept the defaults for the Application Catalog entry.
Click Add to create a new Deployment Type, then select Script Installer.
Manually specify the deployment type information, which will automatically be selected, and click Next.
Type “VC++ Redist (x64) silent install ” as the name for the Deployment Type, and click Next.
In the Content Location, specify the Network path (UNC name) to the vc_redist.x64.exe file.
In the Installation Program, specify the following command:
vc_redist.x64.exe /install /quiet /norestart
In the Uninstall Program, specify the following command, then click Next:
vc_redist.x64.exe /uninstall /quiet /norestart
To specify the detection rules, click Add Clause, and enter the following rules, then click OK and Next to proceed:
Setting Type: Registry
Hive: HKEY_LOCAL_MACHINE
Key: SOFTWARE\WOW6432Node\Microsoft\VisualStudio\14.0\VC\Runtimes\x64
Select "This registry setting must exist on the target system" to indicate the presence of this application
To specify the User Experience settings, select the following settings, then click Next:
Installation behavior: Install for system
Logon requirement: Whether a user is logged on
Installation program visibility: Hidden
Maximum allowed run time (minutes): 20
Device Restart Behavior: No specific action
Click Next to accept the defaults for software dependencies.
Confirm the deployment details, then click Next.
When the completion screen is displayed, click Close.
In the Create Application Wizard, click Next to proceed.
Confirm the settings, then click Next.
When the completion screen is displayed, click Close.
Fourth application: Creating the HP Insights Analytics Client – Dependencies package
To create the HP Insights Analytics client - dependencies package:
Log in to the SCCM Admin Console and start the Create Application Wizard.
In the SCCM Admin Console, click Software Library.
In the Software Library workspace, click Application Management > Applications, then click Create Application at the top.
Select Windows Installer (*.msi file), specify the UNC path to the HPInsightsAnalyticsDependencies.msi file, then click Next.
Verify the imported information then click Next.
Confirm the name of the application, then update the Installation Program command to: msiexec /i HPInsightsAnalyticsDependencies.msi /q /norestart.
Set Install behavior to “Install for system.”
Select the following User Experience setting, then click Next.
Device Restart Behavior: No specific action.
Click Next to confirm the settings for the application.
Confirm the settings, then click Next.
When the completion screen is displayed, click Close.
Note: The HP Insights Analytics Client - Dependencies package cannot be installed on non-HP manufactured PCs, including virtual machines.
Fifth Application: Creating the HP Insights Analytics Client package
To create the HP Insights Analytics client package:
Log in to the SCCM Admin Console and start the Create Application Wizard.
In the SCCM Admin Console, click Software Library.
In the Software Library workspace, click Application Management > Applications, then click Create Application at the top.
Select Windows Installer (*.msi file), specify the UNC path to the HPInsightsAnalytics.msi file, then click Next.
Verify the imported information and click Next.
Confirm the name of the application, then update the Installation Program command to: msiexec /i HPInsightsAnalytics.msi /qn /norestart /l*v ta-log.txt
Set Install behavior to “Install for system.”
Select the following User Experience setting, then click Next.
Device Restart Behavior: No specific action.
Click Next to confirm the settings for the application.
Confirm the settings, then click Next.
When the completion screen is displayed, click Close.
Modifying the HP Insights Analytics Client package
To modify the HP Insights Analytics Client package:
In the left column of the SCCM Admin Console, click Software Library > Application Management > Applications.
In the right pane, right-click the new HP Insights Analytics Client application, then click Properties.
Select the Distribution Settings tab, then select Automatically download content when packages are assigned to distribution points, then click OK.
Select the Deployment Types tab, then select the HP Insights Analytics Client – Windows Installer (*.msi file) entry, then click Edit.
Select the Programs tab, in the Uninstall program field, and specify the following command: powershell.exe -executionpolicy bypass -windowstyle hidden -noninteractive -nologo -file "UninstallHP Insights.ps1"
Select the Detection Method tab and delete the existing detection for the MSI Product Code.
Click Add Clause and enter the following rules, then click OK and Next to proceed:
Setting Type: File System
Type: File
Path: %ProgramFiles(x86)%\HP\HP Insights Analytics Client
File or folder name: InsightsAnalyticsClient.exe
Select the check box for "The file system setting must satisfy the following rule to indicate the presence of this application."
Property: Version
Operator: Greater than or equal to
Value: <replace with the version of the HPInsightsAnalytics.msi being deployed>
Associated with a 32-bit app on 64-bit clients: Yes
Select the User Experience tab, and ensure the following settings are configured:
Installation behavior: Install for system
Logon requirement: Whether or not a user is logged on
Installation program visibility: Hidden
Maximum allowed run time (minutes): 20
Device Restart Behavior: No specific action
Select the Dependencies tab, then click Add.
In Dependency Group Name, type VC++ Redistributable (x64) as the group name.
Click Add and select the VC++ Redistributable (x64) app from the list of dependency apps.
Select the checkbox next to these applications, then click OK.
Ensure that Auto Install is selected.
Click OK to create the dependency group.
Repeat step 8 above by adding the second dependency (HP Insights Analytics Client - Dependencies) and third dependency (HP Insights Manager Application), each with its own Dependency group name.
Click Apply, then click OK to close the HP Insights Analytics application Properties.
Distributing the Content to Distribution Points (DPs)
To distribute HP Insights for Windows and dependencies content to the SCCM DPs:
In the left column of the SCCM Admin console, click Software Library > Application Management >Applications.
In the right pane, right-click the new HP Insights application > Distribute Content.
In the Distribute Content Wizard on the General page, click Next.
Review the content to distribute, then click Next.
A meter will appear showing distribution progress. Review the actions taken, then click Close.
Repeat the same steps above for the VC++ Redistributable (x86), VC++ Redistributable (x64), HP Insights Analytics Client, and HP Insights Analytics Client - Dependencies applications.
Verifying Content Status on Distribution Points (DPs)
In large environments where DPs are geographically dispersed, it is best practice to verify the content status before deploying Workforce Experience Platform for Windows.
To verify the content status:
In the SCCM Admin console, click Monitoring > Distribution Status > Content Status.
Right-click each application: VC++ Redistributable (x86), VC++ Redistributable (x64), HP Insights, HP Insights Analytics Client, HP Insights Analytics Client – Dependencies applications, then click the View Status.
Verify the package has been successfully copied to all DPs before proceeding.
Deploying Windows Agent with SCCM
Deploying HP Insights Manager with SCCM:
In the left column of the SCCM Admin console, click Software Library > Application Management > Applications.
In the right pane, right-click the new HP Insights application.
In the Deploy Software Wizard, click Browse next to collections.
Then select the Device Collection(s) to which the package will be deployed.
Click OK, then click Next.
Click Next to accept the content destination settings.
Select Required for the HP Insights application, then click Next.
To accept the default deployment schedule and deploy as soon as possible after the available time, click Next. Otherwise, specify a schedule for the deployment as needed.
Select the Detection Method tab and delete the existing detection for the MSI Product Code.
Click Add Clause and enter the following rule, then click OK.
User notifications: Hide in Software Center and all notifications.
Click Next to proceed.
Click Next to accept the default alert options.
Confirm the settings for the deployment, then click Next.
Review the actions taken, then click Close.
Deploying the HP Insights Analytics Client Application with SCCM
To deploy the HP Insights Analytics for Windows Application in SCCM:
In the left column of the SCCM Admin Console, click Software Library > Application Management > Applications. All existing applications are displayed.
In the right pane, right-click the new HP Insights Analytics Client application.
In the Deploy Software Wizard, click Browse next to Collections.
Select the device collection(s) to which the package will be deployed, then click OK.
Click Next.
Click Next to accept the content destination settings.
Select Required for the HP Insights application, then click Next.
To accept the default deployment schedule and deploy as soon as possible after the available time, click Next. Otherwise, specify a schedule for the deployment as needed.
Select the following User Experience setting, then click Next:
User notifications: Hide in Software Center and all notifications.
Click Next to accept the default alert options.
Confirm the settings for the deployment, then click Next.
Review the actions taken, then click Close.
Related Resources
For additional information, refer to the following articles:
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