WXP Collaboration Pre-Kick Off Checklist

Introduction

The WXP Collaboration Technology insights application provides a detailed view of your organization’s investment in video and unified communications (UC) infrastructure. It offers insights on utilization, capacity, adoption, and real-time monitoring.

This guide helps you prepare your environment for installation. Follow the steps in order to complete the installation.

Verify Access to WXP Collaboration

Ensure you can sign in to the WXP Collaboration platform. If you do not have an account, follow these steps to create one:

1. Go to https://my.vyopta.com. If you use the European Cloud, go to https://my.eu.vyopta.com.

2. Click Create an account.

3. Enter your full name and business email, then click Continue. You will receive an email from noreply@vyopta.com within 2–3 hours.

4. Open the email and click Verify account.

5. Enter a password, your company name, and your company time zone (time zone of the headquarters).

6. Click Submit, then sign in to WXP Collaboration.

Create a Support Account

The WXP Collaboration support account allows you to create tickets with the product support team.

To create a support account:

1. Access https://workforceexperience.hp.com.

2. Click Platform > Collaboration Experience Management.

3. Click Start With HP | Vyopta.

4. Enter the required information and click Sign up. You will get a Verification email.

5. Open the verification email and click the link to confirm your account.

Provision the WXP Collaboration Data Collector

The WXP Collaboration Data Collector communicates with your on-premises UC infrastructure and endpoints. It must be installed on a server that runs continuously and has network access to these systems. The server can be a virtual machine (VM) or a physical device.

If your organization collects data only from a cloud vendor and does not have on-premises endpoints, the on-premises collector is not required. In this case, the WXP Collaboration Data Collector only needs access to communicate with the WXP Collaboration cloud.

Minimum server specifications

Access requirements for Data Collector

For the WXP Collaboration solution to function as expected, the following access is required:

• From the data collector to the cloud application

• From your UC infrastructure, cloud providers, and endpoints to the data collector

• Ensure your UC infrastructure and endpoints are on supported versions. Limited support is available for older versions.
  

Note: Work with your IT security or administrator team to configure firewall rules. Verify access at the network level and the operating system level on the server.

Network Requirement for Data Collector

The Data Collector talks directly to both the WXP Collaboration cloud and your on-premise infrastructure. 

• For Cloud Connectivity Information, see URL Requirements for the WXP Collaboration Cloud

• For Infrastructure Network Requirements, see Infrastructure Network Requirements

• For Endpoint Network Requirements, see Endpoint Monitoring Port Requirements

Data Collector Installation

The Data Collector installation instructions can be found at Installing the WXP Collaboration Collector

If your organization uses a Proxy server to talk to the internet, please involve your proxy team during the installation of collector.

Contact Us

For any assistance, Create a support case or email us at support@wxp.hp.com.