Security Report

Introdcution

The Security report in the Workforce Experience Platform (WXP) provides insights into the security status of enrolled devices. It helps you monitor and fix common risks such as missing updates, encryption status, and system protection settings. This report supports proactive security management by showing risk areas, recommending actions, and helping improve your organization’s security score.

The data appears in the following sections:

Security Score

This section shows an overview of the security health across your device fleet.

Score: The current security score for your devices. For example, 68 compared to a benchmark of 79.
Benchmark: The target score for good security compliance.
Device Count: Total number of devices that were checked.
Category Indicator: The number of devices grouped by category — Poor, Fair, or Great — based on the Digital Experience Score (DEX).
Trend Arrow: Shows if the score increased or decreased since the last period. This appears above the benchmark.

Top Security Issues

This horizontal bar chart shows the most common security issues. Each bar shows how many devices have that issue. Common issues include:

Disk encryption is not enabled.
Missing Windows security updates.

Tip: Hover over each bar to see the exact number of affected devices.

Top Security Issue – Details Page

Clicking a bar in the Top Security Issues chart opens a new page focused on that issue. This helps IT teams understand the impact and plan fixes.

Details on the page include:

Filters: The selected issue is shown as a filter at the top of the page. For example, if you clicked "Disk encryption is not enabled," only related data is shown.
Recommendations
Cards that suggest what to do next. Each card includes:
- Severity Label: For example, High for "Enable BitLocker encryption".
- Title: The name of the suggested action.
- Description: A short explanation. For example, "Enabling BitLocker protects data by encrypting the drive."
Click a card to view more details and how to fix it.

Affected Devices
A table showing all devices with the issue.

Column	Description
Serial Number	A unique device ID. Click to view more.
Device Name	A user-assigned name of the device.
Last Signed-In User	The username or ID of the last signed-in user.
Warranty State	The warranty status, such as In warranty, Out of warranty, or Unknown.
Security Score	A numberic value indicating the security health of the device.
Missing Security OS Updates	The count of missing "Windows security updates."
Security Encryption Status	Indicates if disk encryption is enabled.

Use the search box at the top of each column to filter by device name, serial number, etc.

Export: Click Export to download the data in the current view. This is useful for offline review or sharing.

Security Over Time

This chart shows how your security score changed over time. The X-axis shows time (days or weeks), and the Y-axis shows the number of devices grouped by score category.

Categories:

Great (green): Score between 85–100. Strong security.
Fair (orange): Score between 55–84. Some security gaps.
Poor (red): Score between 0–54. Serious issues.

Each colored line shows the number of devices in that category over time. IT admins can:

Spot drops in score that may need investigation.
See the results of fixes (like enabling encryption).
Track overall improvement over time.

Click a point in the chart to view device details for that date.

Note: Filters in the main report do not affect this chart.

Security Changes Since Last Week

This section shows how issues have changed in the past 7 days. It helps IT teams track improvements and spot new risks. Each row in the table shows:

Issue: The problem name, like "Missing Windows security updates".
New: Devices with the issue for the first time this week.
Resolved: Devices where the issue was fixed. For example, if "Missing Windows security updates" shows 1 new and 0 resolved, one more device has this issue, and none were fixed.

The report shows the date range at the top.

Note: Use this table to track weekly progress and plan next steps.

Security Changes – Details Page

Click an arrow in the chart to open a page with full details about that issue.

Filters: The issue is shown at the top as a filter.
Recommendations: Cards showing actions to fix the issue
- Priority: Indicates urgency, such as High or Medium.
- Action Title: Describes the task to be performed. For example: Enable BitLocker encryption, Enable Windows Firewall.
- Description: Explains the need for an action, such as improving stability, security, or performance.
- Category and Fleet Impact: Shows the issue type and the number and percentage of affected devices.
Click a card to view detailed steps.

Affected Devices
A table of all affected devices.

Column	Description
Serial Number	Unique device ID. Click to view more.
Device Name	Hostname or label.
Last Signed-In User	Most recent user.
Warranty State	Status like `In warranty`, `Out of warranty`, or `Unknown`.
Security Score	Device’s security health score.
Missing Security OS Updates	Count of missing updates.
Security Encryption Status	Shows if disk encryption is on.

Use search boxes to narrow down results.

Export
Click Export to save the current table data.

Security by Model

This chart ranks device models based on their security performance:

Great (green): 85–100
Fair (orange): 55–84
Poor (red): 0–54

Use this to spot models with frequent issues and plan updates.

Tip: Use this data to update firmware or apply model-specific security policies.

Security by Model – Details Page

Click a bar to view detailed information about that model’s issues.

Filters: The selected model and issue are shown as filters.
Recommendations: Indicates recommended actions with severity, title, and description.

Click a card for full instructions.

Affected Devices
A full list of impacted devices.

Column	Description
Serial Number	Unique ID.
Device Name	Hostname or label.
Last Signed-In User	Recent user ID.
Warranty State	Warranty status.
Security Score	Score showing security level.
Missing Security OS Updates	Number of missing updates.
Security Encryption Status	Shows if encryption is enabled.

Use the search bar to filter the list.

Export: Click Export to download the data in the current view, for review and analysis.

Recommended Actions

This section shows actions to fix the most common issues. Each recommendation card includes:

Priority: Indicates urgency, such as High or Medium.
Action Title: Describes the task to be performed. For example: Enable BitLocker encryption, Enable Windows Firewall.
Description: Explains the need for an action, such as improving stability, security, or performance.
Category and Fleet Impact: Shows the issue type and the number and percentage of affected devices.

Additional Resources

For additional information, refer to the following articles: