Introduction
The HP Workforce Experience Platform (WXP) is a cloud-based solution that helps IT administrators monitor, manage, and improve digital employee experiences across devices and applications.
It offers visibility into device performance, application usage, system health, and user sentiment—while supporting automated remediations, survey delivery, and third-party integrations.
Use WXP to:
- Monitor your IT environment in real time.
- Resolve issues using AI-based alerts and automation.
- Track user feedback through sentiment surveys.
- Integrate with platforms such as Microsoft Intune, Power BI, ServiceNow, and Tableau.
Core Features and Functionalities
Some of the core features and functionalities include:
Dashboard
View device and experience metrics, performance scores, and user feedback.
Alerts
Monitor real-time alerts categorized by severity with recommended actions.
Analytics
Access built-in and custom reports to evaluate system and application performance.
Devices
Add, manage, and view inventory and performance data for all devices.
Pulses
Create and manage employee sentiment surveys and maintenance notifications.
Groups
Organize devices into static, dynamic, or Entra ID–synced groups to implement targeted remediations.
Remediation
Automate device fixes using scripts, policies, and secure secrets. Also, view and analyze remeditation activities.
Integration
Integrate with third-party tools and services to enhance productivity, streamline workflows, and unlock new possibilities for your workforce.
Settings
Configure roles, preferences, alerts, delivery locations, and partner access.
Account Management
Manage company details, admin contacts, and platform user accounts.
Additional Resources
For additional information about the platform, refer to the following articles:
Contact Us
For any assistance, create a support case or email [email protected].