Installing the WXP Collaboration Data Collector

  • Published on Oct 31, 2025
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Introduction

This Knowledge Base (KB) article provides instructions for deploying the WXP Collaboration Data Collector. The  collector is used to collect data from your on-premises infrastructure or endpoints.

Prerequisites

Minimum Server Requirements

Component

Requirement

CPU

Dual CPUs

Memory

8 GB RAM

Disk Space

80 GB (OS and Data)

Network

1 Gbps NIC

Operating System

Windows Server 2019 or later
CentOS 7/8+
RHEL 7/8+
Ubuntu 20.04+

Network Requirements

The collector requires outbound internet access to send collected data to the WXP Collaboration Cloud.

For additional information, review the URL Requirements for WXP Collaboration.

If your organization uses a proxy server, involve your proxy team during installation to ensure a smooth process.

Collector Service Account and Collector Install

  1. From the left menu of the WXP Collaboration Admin Portal, click Getting Started.

  2. When the page loads, select I have prepared my environment and click Continue.

  3. Download and review the license agreements. After review, select the accept checkbox and proceed.

  4. Create a service account if one does not already exist. Click Save when finished.

  5. Enter the service account details created in step 4.

  6. Provide proxy details if required. Otherwise, click GET CONFIG FILE to generate and download the vyoptacollector.xml file, then click Continue.

  7. Download the Collector for either Windows or Linux.

    If multiple collectors are required, create a separate service account for each collector.

Installation Instructions for Windows

  1. Log in to the collector server using RDP.

  2. Open File Explorer and navigate to the C:\ drive or a preferred drive.

  3. Create a folder named WXPCollaboration and a sub-folder with the version number of the collector.

  4. Copy the vyoptacollector.exe and vyoptacollector.xml files into the folder created in step 3.
    For example, C:\WXPCollaboration\4.8.X

  5. Open Command Prompt (CMD) as Administrator.

  6. Navigate to the folder created in step 3. Example: C:\WXPCollaboration\4.8.X

  7. Run the installer with the command: vyoptacollector.exe -install

    Note: To run the service under specific user credentials, use: vyoptacollector.exe -install -username <username> -password <password>

Installation Instructions for Linux

  1. SSH in to the Linux Collector Server.

  2. Create a WXPCollaboration directory and a subdirectory with the version number under /opt or /usr/local depending on local policies and linux flavor. For example, sudo mkdir /opt/WXPCollaboration/4.8.X

  3. Copy the vyoptacollector.bin and vyoptacollector.xml files into the directory created in step 2.

    Note: WinSCP can be used to accomplish this.

  4. Change the vyoptacollector.sh permissions by running: `chmod 755 vyoptacollector.sh`

  5. Run installer using the command: ./vyoptacollector.sh -install

  6. Note: To run the service under specific user credentials, use: ./vyoptacollector.bin -install -username <username> -password <password>

To check the status, start, stop or restart the collector use the following command respectively:

sudo systemctl status VyoptaCPMDataCollectorService
sudo systemctl start VyoptaCPMDataCollectorService
sudo systemctl stop VyoptaCPMDataCollectorService
sudo systemctl restart VyoptaCPMDataCollectorService

Contact Us

For any assistance, Create a support case or email us at support@wxp.hp.com.

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