Introduction
HP is ending support for older, outdated versions of the WXP Insights agent and WXP Insights Analytics versions. Effective September 1, 2024, devices running the following software versions or higher will only communicate with the HP Workforce Experience Platform (WXP) cloud service. Devices running any other client agent software versions must be upgraded to continue service.
Windows: WXP Insights or WXP Insights Analytics version 3.22.1582 or later (recommended versions - 5.24.128 and above)
Mac: WXP Insights version 3.24.1 or later (recommended version 3.24.2 and above)
Android: WXP Insights version 3.24.6 or later (recommended version 3.24.6and above)
Access the software download page of the platform to download the latest version of WXP Insights, WXP Insights agent, and WXP Insights Analytics software.
Note: Customers must ensure their network settings allow data transfer to the WXP cloud service.
Contact Us
For any assistance, create a support case or email support@wxp.hp.com.