Introduction
Web Application Experience Analytics provides critical insights into how employees use web applications. You'll need to perform two essential configurations: setting up the analytics feature in your HP Workforce Experience Platform (WXP) and deploying its browser extensions to devices to enable this feature and leverage its capabilities.
Workforce Experience Platform browser extensions are available for Google Chrome and Microsoft Edge.
This article provides a step-by-step guide for:
Configuring the analytics feature within the WXP platform settings.
Deploying the required HP Workforce Experience Platform browser extensions to employee devices.
Target Audience
Primary audience:
IT administrators and support personnel who set up and manage the platform (All roles).
HP Partners who use the platform to manage their customers.
Internal and external developers who integrate with the platform.
Secondary audience:
Decision-makers, such as Product Managers, Sales team, and C-suite executives.
How to Set up Web Application Experience Analytics
Prerequisites
HP Insights: 5.24.128 or above.
HP Insights Analytics: 4.2.2435.0 or above.
HP Insights Analytics plugin
SaaSDataAggregator Catalog: 1.0.319.0 or above.
SaaSHost Catalog: 1.0.105.0 or above.
If ring deployment is used, the plugin package version must be 1.0.12.0 or above.
Configure Web Application Experience Analytics in WXP Settings
Log in to http://workforceexperience.hp.com
From the left menu, click Settings.
Select Preferences tab.
Under Experience Score Preferences, select Application Overview.
Toggle on Web Application Configuration.
Click Add to set up at least one web application to monitor.
Deploy HP Workforce Experience Platform Browser Extensions to Devices
In addition to setting up the WXP platform, you must deploy the HP Workforce Experience Platform browser extensions to devices across your fleet to collect data.
The browser extensions of HP Workforce Experience Platform are available at the following links:
Google Chrome browser: https://chromewebstore.google.com/detail/hp-workforce-experience-p/gnbbpfafoelcnpgeiljdeancnfjidghp
Microsoft Edge browser: https://microsoftedge.microsoft.com/addons/detail/hp-workforce-experience-p/eclicldjmmagglgllemniippocflfkaa
Note: These browser extensions require devices enrolled in the Workforce Experience Platform and are therefore not available through public search.
HP offers these options to deploy the browser extensions.
Add to the force-install list of your browser extension policy
Add the following HP Workforce Experience Platform browser extension IDs to the force-install list of your browser extension policy to deploy the extensions. This can be done using management tools like Google Admin console or Microsoft Edge management service.
Extension ID for Google Chrome browser: gnbbpfafoelcnpgeiljdeancnfjidghp
Extension ID for Microsoft Edge browser: eclicldjmmagglgllemniippocflfkaa
For more information about using browser management tools, please refer to the following links:
Note: Ensure consistent setup of browser extension policy. Settings at a higher level, like Local Machine, can override those at a lower level, such as Current User, potentially causing the uninstallation of extensions already set at the lower level.
Group Policy (GPO)
Using Group Policy (GPO) is another option to deploy extensions on all devices. HP provides a GPO policy file for this setup.
Download HP Workforce Experience Platform GPO policy file from Click Here or Download Browser Extension Policy button under HP Insights Windows Application section at http://workforceexperience.hp.com/software
Use the ADMX and ADML files in the downloaded policy file for Chrome and Edge browsers.
For more information about using Group Policy (GPO) to deploy browser extensions, refer to the following links:
Contact Us
For any assistance, create a support case or email [email protected].