Setting an Alert When a Bridge Meeting Runs Longer Than Three Hours

Introduction

This article explains how to configure an alert that automatically notifies you when a bridge meeting exceeds three hours, helping you stay informed and take timely action.

Alert Configuration

In Tech Insights Monitoring, navigate to the Alerts tab, and click + Add Alerts.

In the Alerts Configuration window, complete the following:

1. Device Type: Bridge
   

2. Should tell me when: Meeting is active.
   

3. For all these devices: Select the bridges that you want to monitor. You can select some or all.
   

4. For (Minutes): Set this to the maximum time you expect a meeting to run before triggering an alert.
   

5. Sent as: Set the preferred format of your email – HTML or Plain Text. To integrate with help desk or ticketing systems, choose HTML – Custom.
   

6. With Subject line: Enter the subject line relevant to you for this alert.
   

7. Recipients: A valid email address or addresses, separated by commas or semicolons. Addresses can include distribution lists.
   

8. Active schedule, Frequency & Days: These fields specify the period(s) during which the alert will be active. Since alerts may have different thresholds or recipients at different times, it is often desirable to set up multiple alerts on the same component(s) to cover these different circumstances. (e.g., One alert for weekdays and another for weekends, each sent to different recipients.)

Note

Based on the criteria you have set on the alert, each time that criteria is satisfied, you will receive an alert during the days and hours you have set for the Active Schedule.

Contact Us

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