Microsoft Teams Integration

Teams Integration Procedure

The Teams integration is a cloud-to-cloud integration that allows WXP Collaboration to retrieve Microsoft Teams Rooms (MTR) device data, and MS Teams call detailed records using OAuth method for authentication.
When Microsoft Teams Rooms (MTR) device data is available in HP WXP Collaboration, administrators can view device information, call records, quality of service (QoS) details, and this also can be co-related to meeting room usage.

This article explains how to set up the Teams Integration.

Prerequisite

You must have Global Administrator role credentials for authorization purposes.

Note: Due to the recent Microsoft API retirements, WXP Collaboration now leverages Microsoft InTune (Microsoft’s official device management platform) and its APIs to provide necessary details required to maintain your Microsoft Teams Rooms (MTR) inventory and accurately report call and meeting utilization for each device. If some of your MTRs are NOT managed within InTune, we recommend the following to complete your MTR catalogue:

MTR Injection from Microsoft Teams Rooms Pro Portal export as described in this article.
An additional integration that leverages Microsoft CQD in this article
.

Scope

WXP Collaboration utilizes Microsoft Graph APIs provided by Microsoft to gather call data and Teams Room data:

Scope	Type	Permission	Microsoft Reference
CallRecords.Read.All	Application	Allows WXP Collaboration to read call records for all calls and online meetings	Link
DeviceManagementManagedDevices.Read.All	Application	Allows WXP Collaboration to read the Intune data for Teams devices.	Link
User.Read	Delegated	Allows WXP Collaboration to sign-in to the app and allows the app to read the profile of the signed-in user.	Link
User.Read.All	Application	Allows WXP Collaboration to read users profiles.	Link
TeamworkDevice.Read.All Deprecated by Microsoft as of Dec 2025	Application	Allows WXP Collaboration to read the management data for Teams devices.	Link

Authorization of Teams Integration

On the WXP Collaboration Admin portal, go to Microsoft Teams Integration page and open the MSTEAMS Authorization dropdown.
Select CLICK TO AUTHORIZE and enter your credentials. You must have a Global Administrator role to authorize.

In the Permissions window, click Accept. A new window opens. Close the window and refresh the MSTEAMS Authorization page.
After refresh, the MSTEAMS Authorization section displays the Tenant ID and Authorization Token.

Contact Us

For any assistance, email us at support@wxp.hp.com.

For FedRAMP-specific support, email us at fedramp-support@wxp.hp.com