Cisco Webex Integration

  • Published on Oct 31, 2025
  • 1 minute(s) read
  • s
  • s
 Prev Next

Introduction

HP WXP Collaboration application connects to Cisco Webex through a cloud-to-cloud integration. This connection lets WXP Collaboration retrieve Webex Meetings in real time and sync endpoints listed in Control Hub.

This article explains how to set up the Cisco Webex integration.

Prerequisite

  • Full admin access in Cisco Control Hub. The authorizing user must be a Full Admin so WXP Collaboration’s integration app can collect data on your behalf.

  • Depending on your organization’s policy on Control Hub settings, you may need to temporarily enable Global access so the OAuth integration works. If this setting is not enabled, the OAuth request may fail with “access denied.”

To enable Global access temporarily:

  1. Sign in to Cisco Control Hub.

  2. Go to Apps > General.

  3. In the Embedded apps section, enable Global access sing the toggle option.

  4. After you complete OAuth authorization, you may disable Global access.

Cisco Webex Integration Setup

To start collecting Webex Meetings and CDR data, add Cisco Webex as an infrastructure in WXP Collaboration application.

  1. Sign in to your WXP Collaboration account using your Admin privileges.

  2. Open the Admin Portal from the product selection menu.

  3. In the Admin Portal, click Infrastructure > New infrastructure.

  4. From the list of infrastructure types, select Cisco Webex.

  5. Enter the Cisco Webex Name and Description.

  6. Click Save. The Cisco Webex Authorization section appears.

  7. Expand the Cisco Webex Authorization section and select Click to Authorize.

  8. Sign in to your Cisco Webex account when prompted.

  9. Review the required permissions and click Accept. You will be redirected back to the Admin Portal of WXP Collaboration application.

  10. Select Validate to test the connection between WXP Collaboration and Webex. A popup is displayed with a success or failure message.

After the connection is set up and validated, Webex Meetings data should start appearing in Tech Insights Monitoring within a few minutes.

Contact Us

For any assistance, Create a support case or email us at support@wxp.hp.com.

Related articles