Adding Endpoint to WXP Collaboration

Introduction

Endpoints are usually added to WXP Collaboration application automatically when they are managed by Cisco Unified Communications Manager (CUCM), Cisco TelePresence Management Suite (TMS), or Poly RealPresence Resource Manager (RPRM).

This article provides step-by-step guidance to add an endpoint that is not managed by these systems or is cloud-managed.

Procedure

1. For best results, verify that your environment is running the latest WXP Collaboration Data Collector.

   1. If you have not installed the new WXP Collaboration Data Collector, see: Installing the new WXP Collaboration Collector 4.0.

2. Add the endpoint in the Admin Portal of WXP Collaboration.

   

3. From the left menu of the application, click Endpoints. The existing endpoints are displayed.

   

4. Scroll to the bottom of the list, and click New Endpoint.

5. Enter the endpoint details:

   1. Hostname

   2. Host address

   3. Login (admin user required)

   4. Password

   5. (Optional) SIP or other alias: Usually collected automatically after monitoring starts.

   

6. Click Save. WXP Collaboration begins collecting data for the endpoint.

7. Assign the endpoint to a Monitoring (Access) group.

   1. In the Admin Portal, add the new endpoint to a Monitoring (Access) group to enable live status and call monitoring.

   2. Ensure the service account assigned to the Monitoring group is the same account running your WXP Collaboration Data Collector.

For more information on endpoint synchronization, refer to the article - Endpoint sync issues.

Contact Us

For any assistance, Create a support case or email us at support@wxp.hp.com.