Adding New Users in WXP Collaboration

Introduction

IT Administrators can add users directly to your company’s WXP Collaboration instance from the Admin Portal. This is useful for fast onboarding, assigning the right access on day one, and keeping account management centralized and compliant with your organization’s role-based access model. (Individual users can still self-register; see Signing up as a new user in WXP Collaboration application.)

Note: If your organization uses Single Sign-On (SSO), our integration will automatically provision users based on their Active Directory (AD) access. That is, adding new users manually is not recommended, due to access is granted via AD,  not the WXP Collaboration application.

Prerequisites

• Administrator access to the Admin Portal

• The user’s email address (used as the username)

• Knowledge of your organization’s roles and groups (see WXP Collaboration Roles and Permissions)

Adding a New User

1. Login in to the Admin Portal of WXP Collaboration application using  IT administrator credentials. The Home page is displayed.

2. From the Home page, click Users. The Users page is displayed.

   

3. On the Users page, click New User.

4. Fill in the user’s information, select the role, and assign the group as needed. Refer to the article - Roles and Permissions in WXP Collaboration.

   

5. Click Save. A new user is created.

6. (Optional) Set a password:

   1. Find the user in the Users listing page

   2. Click the lock icon in the Actions column.

   3. Enter and confirm the password.

      

7. Notify the user. The new user will receive an email notification with the URL and login credentials.

Contact Us

For any assistance, Create a support case or email us at support@wxp.hp.com.