Introduction
The Contacts page in HP WXP Collaboration application is used to store contact details of individuals designated for specific topics. The support contact types are:
Financial: For communication about general account issues.
Security: For communication if a security issue is detected with your account.
Technical: For communication about technical issues or to receive the Daily Vyopta Collector Health Report
This article explains how IT administrators can add and manage account contacts in WXP Collaboration application so the right people receive security notices, billing questions, and technical reports (including the VAPI Daily Health Collection Report).
Prerequisites
You must be an administrator in Vyopta.
You can access the Admin Portal either:
Directly at
my.wxpcollaboration.hp.com/admin, orFrom CPM Analytics or Tech Insights Monitoring by selecting the blue button at the top right and choosing Admin Portal.
Viewing Contacts
Login to the WXP Collaboration Admin Portal,
From the left menu, click Account settings > Contacts. The Contacts tab is displayed.
Adding a New Contact
On the Contacts page of WXP Collaboration, click Org Contact. A dialog box Org Contact is displayed.
In the Org Contact dialog box, choose the contact type (Security, Financial, Technical, or Other).
Enter the first name, last name (optional if your policy allows), and email address.
Select Save.
Notes:
You can add multiple contacts for any category.
If roles change, remove or update outdated contacts to keep the list accurate.
Contact Us
For any assistance, Create a support case or email us at support@wxp.hp.com.