When attempting to sign in to HP WXP Collaboration, some users may encounter an error message displayed as “[object Object]”. This message indicates a login failure related to platform access rather than an issue with user credentials.
Cause
This error typically occurs when a user attempts to access the WXP Collaboration Tech Insights platform (vanalytics.vyopta.com) before completing the required enablement steps.
.png?sv=2022-11-02&spr=https&st=2026-03-30T11%3A05%3A17Z&se=2026-03-30T11%3A16%3A17Z&sr=c&sp=r&sig=Py3ueQ4EfFDZ%2FQhKY4AmT4EF9W0JhCyF66HugncVcos%3D)
Resolution
If you are logging in to complete the Pre-Enablement checklist, ensure that you access WXP Collaboration through the WXP Collaboration Admin Portal instead of the Tech Insights platform.
If you have already completed the enablement process and continue to see this error, submit a support request through the WXP Collaboration Online Support Request Form so that the issue can be investigated.
Contact Us
For any assistance, create a support case or email support@wxp.hp.com.