Introduction
This article explains why deleted endpoints continue to reappear in WXP Collaboration and outlines how to permanently remove them by purging the endpoint records from the Cisco TMS database.
Fixing Reappearing Endpoints After Deletion
The list of endpoints is directly pulled from the TMS database, which is connected to WXP Collaboration. Therefore, to remove these endpoints from WXP Collaboration, the endpoint data in the TMS database must be purged.
These instructions are directly from "Cisco TelePresence Management Suite Administrator Guide" and are provided only as a reference. For complete instructions, notes, and precautions, please refer to the Cisco TMS Guide for your specific TMS version.
Purge Systems
This functionality lets you remove and purge systems that you no longer wish to see in Cisco TMS from the Cisco TMS database.
Beware that purged systems will also be removed from all ongoing and pending scheduled meetings.
Note that the system list will include any auto-discovered systems that have not been added to Cisco TMS.
To purge:
Select the system you want to remove.
Click Purge Systems at the bottom of the page. A list is displayed containing all selected systems and any future conferences they are scheduled to participate in.
Click Purge to confirm the operation.
Contact Us
For any assistance, create a support case or email support@wxp.hp.com.