Introduction
The Activity module in the Remediation module of the Workforce Experience Platform (WXP) is a centralized interface that provides IT administrators with a real-time view of remediation execution, status tracking, and historical data. It enables IT teams to monitor and audit remediation actions across all managed devices, ensuring visibility, accountability, and compliance.
The Activity module is designed to:
- provide real-time tracking of remediation execution, including success and failure statuses.
- enable centralized monitoring of remediation activities for the purpose of compliance and troubleshooting.
- ensure transparency by logging all remediation actions with timestamps and user details
- improve efficiency with filtering and search capabilities to quickly identify relevant actions
Target Audience
This article is intended for:
- IT administrators who are responsible for monitoring remediation execution.
- Security and compliance teams who are responsible for ensuring remediation actions follow organizational policies.
- Help desk and IT technicians who are responsible for troubleshooting failed remediation attempts.
Key Features
Some of the core features include:
- Centralized log for remediations: Maintains a complete history of remediation actions, including applied scripts, policies, and configurations. Shows timestamps, device details, execution status, and metadata.
- Real-time tracking of remediations: Displays current remediation status, such aspending, in progress, completed, or failed—helping IT teams monitor progress and identify issues in workflows.
- Granular view of each remediation: Provides details of the action taken, time of execution, initiator, policy or script type (such as a driver update), number of targeted devices, and current status. This view helps IT teams assess execution context, monitor progress, and troubleshoot issues across devices.
- Filtering and search capabilities: Allows filtering by remediation type, status, date range, and device. Supports keyword search to quickly locate specific records.
- Integration with policies, scripts, and secrets: Links each remediation entry to its associated policy, script, or stored credential, ensuring actions comply with security guidelines.
- Audit logging and compliance tracking: Maintains a historical log of remediation actions for auditing and supports role-based access control (RBAC) to ensure only authorized users can execute or modify actions.
Use Cases
Some of the popular use cases include:
1. Troubleshoot failed remediations
- Scenario: IT Admin team notices that a remediation action for BitLocker encryption has failed on multiple devices and wants to drill down to find issue.
- Solution: Filter activities by failed remediations. Select the failed action to view error logs and execution details and take corrective action based on the error messages
- Audit security compliance
- Scenario: A security officer wants to verify that all critical security patches were applied in the last month.
- Solution: By using the Activity log, the officer can filter remediations by type and timeframe and confirm execution status across all devices. In addition, export logs for compliance reporting.
- Identify pending remediation actions
- Scenario: An IT admin wants to verify whether the recommended BIOS updates are applied
- Solution: Filter activities by pending or incomplete remediations and review the list of affected devices. Also, manually trigger the remediation if required.
Related Resources
For additional information, refer to the following articles:
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