Introduction
The Users module in the HP Workforce Experience Platform (WXP) allows you (IT administrators) to view and modify user information, such as name, email address, roles, and other editable fields. In addition, you can delete redundant user accounts.
This article provides step-by-step guide to update user details and delete users.
Updating User Details
The Edit feature in WXP helps to keep user information up to date, thereby ensuring proper access control and effective communication.
To update a user account:
- Log in to WXP. The Home page is displayed.
- From the left menu of the platform, click Account Management. The company page is displayed, showing two tabs: Overview (default view) and Users.
- Click the Users tab. A list of existing users is displayed in a tabular format.
- Find the user account you want to update. Either scroll through the list or use the search box to search by Username, Email, Status, or Role. Matching users are displayed.
- Click the email address of the user account you want to update. The User Details page is displayed, with a pencil icon next to each editable field.
- Click the pencil icon next to the field you want to update. A dialog box appears with the field name as the title.
- Make the necessary changes and click Save. A popup appears in the bottom-right corner with the success message: "The user details are now updated."
After you save the changes successfully, the updated information is displayed on the User Details page.
Deleting a User Account
The Delete User feature in WXP allows you to remove user accounts that are no longer required. This helps to ensure only active, authorized users have access to the platform.
To delete an existing user:
- Log in to WXP. The Home page is displayed.
- From the left menu of the platform, click Account Management. The company page is displayed with two tabs: Overview (default) and Users.
- Go to the Users tab. A list of existing users is displayed in a tabular format.
- Find the user you want to delete. Either scroll through the list or use the search box to search by Username, Email, Status, or Role. Matching users are displayed.
- Use the checkboxes next to their names to select one or more users. When at least one user is selected, the Delete option is displayed.
- Click Delete. A dialog box opens to confirm the delete action.
- In the confirmation dialog, enter the security code displayed on the screen.
- Click Delete to proceed. A popup is displayed in the bottom-right corner with a success or failure message.
Once the user account is successfully deleted, it is removed from the Users listing page.
Related Resources
For additional information, refer to the following articles:
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