How To Monitor Endpoint Availability?

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Introduction

WXP Collaboration offers the ability to monitor endpoint availability through its new monitoring system. This allows you to know when an endpoint or a group of endpoints is not online to the WXP Collaboration Collector.

Monitoring Endpoint Availability

The first thing to identify is how you would like to group the endpoints. Endpoints in monitors can be individually selected, filtered by name (example: name starts with NY-*), or by using tags if tags have been created to group them by site or other means. To learn more about tagging, please see: How To: Assign Custom Tags To Your Endpoints.

Once you've identified how you would like to group or select the endpoints, follow the steps below:

  1. Go to Tech Insights Monitoring. Under the Monitors menu, select Rules.
  2. Click Add Monitor.
  3. Enter a descriptive title for the monitor to help identify it later.
  4. In the Category dropdown, select Endpoints. In the Metric dropdown, select Total Count.
  5. If you want to receive individual alerts for each endpoint, select the Endpoint under the Group By dropdown. The graph on the right-hand side will show each endpoint individually, like below:

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  1. Under Set Filter Conditions, either click Select Individual Endpoints if you would like to manually select endpoints or click the Dynamic Filter toggle. If you choose to select individual endpoints, after selecting the endpoints, toggle the "Dynamic Filter".
  2. In the search box, select Status and then click Select Operator dropdown and choose "Quick Pick" as seen below:
    image.png

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  1. After selecting Quick Pick, click on the Green Checkmark (Available) and click on the phone icon (In-Call) to deselect them as below:
    image.png

If you did not want to receive individual alerts and are looking to see if multiple endpoints are down, remove the group by and change the quick picks to the following:

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  1. Define the status triggers as needed and set up the email or webhook notifications.

Contact Us

For any assistance, create a support case or email support@wxp.hp.com.