Introduction
HP WXP Collaboration application does not provide reports on endpoint registration status, including registration rejected states or rejection reasons.
The WXP Collaboration application focuses on call data and call quality monitoring. Endpoint registration status and registration rejection reasons are outside the scope of this monitoring and are not tracked by WXP Collaboration.
Where to Find Registration Status Information
To obtain endpoint registration status or rejection details, consult the system of record that manages endpoint registration in your environment.
Cisco Unified Communications Manager (CUCM)
TelePresence Management Suite (TMS)
Video Communication Server (VCS)
Contact Us
For any assistance, create a support case or email support@wxp.hp.com.