Manage from Rooms

Prev Next

The Poly Lens Rooms feature allows you to locate and manage your devices by Room.

Rooms Tab

A list of Rooms that are available on this tenant with the following fields.

Field Description
Room Name The name of the Room.
Site The Site where this room is located.
Capacity The occupancy capacity for this Room.
Floor The Floor of where the Room is located. Note: This is an optional field.
Size The Room Size. Options are None, Focus, Huddle, Small, Medium, and Large.
Type The Room type. Options are Microsoft Teams Room, User Created, and Zoom Room.
Devices The number of Devices in the Room.
% Online The percentage the devices on line in this Room.
Tags Tags categorize and group devices by department, status, or any custom label that suits your workflow.
Calendar The Calendar status. Options are Integrated, Not Assigned, Syncing, and Failed.
Zoom Displays the Zoom status. Options are Available, In Meeting, Conflict, Office, Under Construction, and Unknown.

Add a Room

Note: For a PC-based Room, a new Room is auto-generated when you onboard a Mini-PC through the Room App into Poly Lens. See Onboarding a PC-based Room for details.

To add a Room to a tenant that is not a PC-based Room.

  1. Select the tenant to add a Room to.
  2. Select Lens > Spaces > Sites.
  3. Click Add New.
  4. Enter the Room Name and Site Name.
  5. Click Add Room
  6. The new Room is added to the list.

Tags

The Tags menu item links you to the Tags section of the Poly Lens Cloud.
See Tags Management for detailed information.

Export

This option allows you to export all/selected devices in the Inventory of the open tenant, including all the of the device information and configuration. This data is exported into a CSV file, where you can use this information as needed.

  1. Select Lens > Devices.
  2. Select devices, or apply a filter to the Inventory.
  3. Select Export.
  4. Select Export metadata for all available devices or Export metadata only for the devices in the current filtered results.
  5. A message will appear that the download has started.
  6. When complete a CSV file with the entire inventory of this tenant is downloaded.

Open a Room

The following process will open a room.

  1. Select Lens > Spaces > Rooms tab.
  2. Select a Room from the list.
  3. The Room Overview page will display.

Overview

Status

The Status section provides a quick status of the Site, Device, Meeting, Calendar, and Software status.

Settings

The Settings section allows you to view and edit the General information defined for the Room.

  • Room Name
  • Site
  • Room Size
  • Floor Name or Number
  • Time Zone
  • Tags
  • Capacity
  • Calendar Resource

Devices

The Devices section lists all the Devices that have been associated with this Site and their detailed information.

Field Description
Device Name The name of the device set in Poly Lens or on the Device web interface.
Lines When there is line information available a Phone icon Phone icon is displayed. Select the icon and the Line information is displayed (line number, status, registration type, domain, and registration address).
Model The model of the device.
Software Version The software version of the device.
Serial Number The serial number of the device.
MAC Address The MAC address of the device.
Date Added The date the device was connected to the tenant. This field is Hidden by default.
Room The room that the device is located.
Linked Indicates one or more devices is connected to the device. Linked - This label with an icon displays on the Inventory page in the Linked column and indicates that one or more devices are connected to this device.
Unlinked - This label with an icon displays on the Inventory page in the Linked column and indicates that one or more devices are disconnected from this device.
Last Detected The date and time that the device was last seen.
Status Connected - Indicates if the device is Online, which means the device is powered on, connected to a network and reporting data to the Poly Lens cloud. If you hover over this icon, a popup will display with the Online/Offline status.
Not Connected - Indicates if the device is Offline, which means the device is not connected to a network. If you hover over this icon, a popup will display with the Online/Offline status.
Last Provisioning Sync The date of the last update from the provisioning server. This field is Hidden by default. Note: - (dash) indicates that the device is not provisioned.
Site The site location of the device.
Private IP A private IP address is assigned to a device within a closed network.
Provisioning Status The provisioning icon displays when the device has been provisioned. If you hover over this icon, a popup will display with additional information.
Provisioned + Active: Indicates that the provisioned device has communicated with the provisioning server within the last 24 hours.
Provisioned: Indicates that the provisioned device has not communicated with the provisioning server within the last 24 hours.
Staged: Indicates that the device has been staged to be provisioned.
Tags The Tag that has been created for this Device.
Zoom Health Indicates the Zoom Health of the device. Health status is Offline, Online, Unlinked, or Unknown.
Shared Device Indicates if the device is shared (Yes or No).
Provider The Provider currently running on a camuvc, Device Mode, Microsoft Teams, Poly, Zoom, and Zoom Rooms.

Remote Access

The Remote Access feature allows you to remotely access and control the Touch Controller devices (TC8/TC10) from Poly Lens in both standalone and paired mode. See Remote Access for detailed information on this feature.

Calendar

Displays the Calendar information associated with this Room. The information can be Displayed by Current Day or 7-Day.

Analysis

The Analysis tab currently opens the Analysis insight feature available on all devices. This feature allows you to configure charts to perform an analysis specifically on this device. See Analysis for detailed information on this feature.

VisualizerAI

See VisualizerAI for detailed information on this feature.