Device Timeline

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Introduction

The Device Timeline in the HP Workforce Experience Platform (WXP) provides a unified, near-real-time view of device activity so you can quickly understand device health, performance, and security status. It consolidates alerts, events, errors, application activity, and key performance indicators (KPIs) into a single, chronological view. The Device Timeline serves as your single source of truth for device behavior, enabling informed decisions and rapid issue resolution with comprehensive, real-time visibility.

Use the Device Timeline to:

  • Identify issues faster

  • Correlate system and application changes with failures

  • Reduce troubleshooting time

  • Minimize downtime

  • Improve device reliability and user productivity

The timeline acts as a single source of truth for device behavior over time.

Accessing the Timeline Tab

  1. From the left menu of the WXP platform, click Devices > PCs. A paginated list of devices is displayed in a tabular view.

  2. Click the Serial number of any device. The details page displays the Overview tab.

     

  3. Click the Timeline tab.
    The Timeline tab shows a state-based timeline that visualizes device signals as horizontal status bands across time, allowing you to see when changes, events, or errors occur and how long they persist.


The Device Timeline shows a state-and-event timeline visualization.

Timeline components

Lanes

Each lane represents a monitored device signal, such as CPU, memory, system drive, applications, system events, or security status (Antivirus, Firewall, Encryption, Secure Boot).

States

Colored lines show device status over time:

  • Green: Healthy or compliant

  • Red: Error or non-compliant

State changes indicate when the device condition changes.

Events

Markers indicate activities or changes at a specific time, such as installs, reboots, logins, policy updates, or errors.

Hover over a marker to view details and counts.

This visualization enables:

  • Historical performance analysis

  • Pattern detection

  • Identification of recurring issues

  • Faster root-cause investigation

Device Timeline Tracking

The timeline continuously updates using real-time, on-change, or interval-based sampling depending on the data source. Below is the complete list of tracked signals.

Tracked signals and refresh behavior

Timeline Category

Event name/type

Interval or event

Refresh type

Alert

Alert updates

On change

On-demand, real-time

System Health Errors

Disk errors

On event

On demand / real-time

Battery Errors

On event change

On demand / real-time

OS Performance errors

OS Crash

On event

real time

BSOD

On event

Real time

Application errors

Installed applicationerror

On event

On demand / real-time

Web application errors

on event

On demand / real-time

Security

Antivirus

On change

Real time

Firewall

On change

Real time

AV Signature status

On change

Real time

Encryption

on-change

Real time

Secure boot

on-change

Real time

Remediations

Script update

On change of status

On-demand, real-time

Policy update

On change of status

On-demand, real-time

Applications

application installation updates

On change

Real time

CPU

CPU Utilization

10-min sampling

On-demand, real-time

Memory

MEmory Utilization

10-min sampling

On-demand, real-time

System drive

Drive space Utilization

10-min sampling

On-demand, real-time

System health

System startup

on event

On demand / real-time

system reboot

on event

On demand / real-time

system shutdown

on event

On demand / real-time

Login

on event

On demand / real-time

Windows missing updates

On event

On demand / real-time

Softpaq updates

On event

On demand / real-time

Contact Us

For any assistance, create a support case or email support@wxp.hp.com.