Organizations managing a fleet of Windows devices often need a reliable and scalable way to deploy monitoring and telemetry tools without manual intervention. Automating the installation of the HP Insights Windows Application (also referred to as the Windows Agent) ensures consistent enrollment with the Workforce Experience Platform (WXP), improves visibility into device performance, and reduces administrative overhead.
This article provides a step-by-step guidance to deploy Windows Agent using Single Installer (.exe) and Microsoft Active Directory, the standard directory service used for Group Policy Objects. This deployment method is ideal for IT administrators who want to automatically install the Windows Agent using a predefined task execution template provided by Group Policy, leveraging the bundled Windows executable files in Single Installer (.exe).
This automatic deployment method uses an Install.CMD batch script to check if the Windows Agent is installed when devices start up. The script enables devices to run Single Installer (.exe) over the network. The software is then copied from the network and installed automatically via Group Policy. When users sign in to their devices, the devices automatically enroll with Workforce Experience Platform services.
Note: Devices must be connected to the internet to enroll with WXP. Users must also have permission to install software; otherwise, the agent may not install correctly.
Downloading Windows Agent using the Single Installer (.exe) Method
To download the Windows Agent:
Visit https://workforceexperience.hp.com/software. The Download HP Insights Software page is displayed.
On the Download HP Insights Software page, click HP Insights Windows Application. A list of HP Insights Windows Application versions is displayed.
Click Download. Two types of installers are displayed:
x86 Single Installer (.exe)andARM64 Single Installer (.exe)Setup Installer:
From the dropdown next to the downloadable version, select x86 Single Installer (.exe). A setup.exe file is downloaded. Use it for 32-Bit or 64-Bit platform.
From the dropdown next to the downloadable version, select ARM64 Single Installer (.exe). A setuparm.exe file is downloaded. Use it for ARM64 platform.
Creating an Application in GPO
To create a Group Policy Object (GPO) for silent installation of Windows Agent:
Create an Install.CMD batch script file.
For additional information, refer to the article - Automatically Enroll Windows Devices Using an Install.CMD Batch Script File
On an AD Domain Controller, open a command prompt, and type gpmc.msc to open the AD Group Policy Management console.
Right-click the domain name, and select Create a GPO in this Domain, and Link It Here.
Name the Group Policy Object HP Insights for Windows Application Auto Install from Step 3.
Right-click the new GPO HP Insights for Windows Application Auto Install, and select Edit.
Select Computer Configuration > Windows Settings > Scripts (Startup/Shutdown) > Startup.
In the Startup Properties dialog box, select Show Files.
Copy the Install.CMD batch file into the folder. A dialog box titled Startup Properties is displayed.
In the Startup Properties dialog box, select Add, browse to the location, and select the Install.CMD file.
Select OK to close the dialog box.
Devices will receive Group Policy Updates during the next refresh interval.
Note: When deploying HPInsights.msi via Group Policy Object (GPO), ensure that client devices have administrative privileges.
Contact Us
For any assistance, create a support case or email support@wxp.hp.com