Introduction
WXP Collaboration is a unified communications and Collaboration (UC & C) monitoring and analytics solution that integrates seamlessly with the HP Workforce Experience Platform (WXP). It is a multi-modal platform that provides visibility across voice and video platforms from vendors such as Cisco Webex, Microsoft Teams, and Zoom. This helps IT teams improve collaboration experiences and resolve issues faster.
The WXP Collaboration platform is built in partnership with UC vendors such as Cisco and Microsoft and designed to support large deployments with many devices and Unified Communication (UC) Infrastructure. It collects, cleans and merges data from the different vendors and presents the data under a single pane of glass, showing the user the health of their collaboration landscape. Its simple interface allows IT teams to find information easily and create dashboards and reports that meet organizational needs.
WXP Collaboration also provides customer support during deployment and operation.
Target audience
This article is intended for:
IT administrators who manage and monitor UC and collaboration systems.
Collaboration and network teams who ensure high-quality voice and video experiences
HP partners who help customers deploy, configure, and optimize WXP and UC monitoring tools
Prerequisites
Before using WXP Collaboration on WXP, ensure you have:
An active Workforce Experience Platform (WXP) account.
A licensed WXP Collaboration account with WXP integration access.
IT Administrator role and privileges to configure connectors and enable data collection
Popular use cases
Performance monitoring
Scenario: Your organization wants to find and solve call quality problems quickly across Cisco and Microsoft Teams.
Solution: WXP Collaboration platform provides real-time monitoring of call metrics. This helps IT teams detect problems early and reduce the time needed to fix them.
Executive reporting
Scenario: Leadership wants to see UC system health and collaboration trends for decision-making.
Solution: WXP Collaboration platform offers dashboards and reports that show key metrics, collaboration results, and UC investment value.
Capacity planning
Scenario: Your organization wants to plan future UC needs as hybrid work expands.
Solution: WXP Collaboration platform provides data on device use, meeting room use, and bandwidth. This helps with data-based planning.
Contact Us
For any assistance, Create a support case or email us at [email protected].