Introduction
The User Profile feature in the HP Workforce Experience Platform (WXP) enables a logged-in user to view and update their own details, such as personal information, contact details, communication preferences, security settings, and access rights.
This article provides a step-by-step guide to view and update user profile details.
Viewing Users Profile
To view your profile details:
- Log in to WXP. The Home page is displayed.
- In the upper right corner, click the profile icon. A dropdown menu appears, showing the following options: User Profile, Switch Account, and Sign Out.
- Click User Profile. The Profile page is displayed with two tabs:
- Overview (default). The details are presented in two sections: User Profile and User Management.
- Communication Preferences.
Viewing Overview Details in User Profile
In the Overview > User Profile section, the following details are displayed:
- Name: Your first and last name.
- Email Address: The email address you provided during enrollment.
- Mobile Phone Number (Personal): Your personal contact number.
- Mobile Phone Number (Official): Your official contact number.
- Preferred Language: Your preferred language for the platform interface.
- Title: Your job title or designation.
- Time Zone: Your current time zone.
- Date Format: Your preferred date format, such as DD/MM/YYYY or MM/DD/YYYY.
Viewing User Management Details
In the Overview > User Management section, the following details are displayed:
- Identity Provider: The authentication provider selected during account creation.
- Password: Options to manage your password, such as changing your password.
Viewing Role Details
In the Overview > Roles section, the following details are displayed:
- The roles and permissions assigned to your user account.
Viewing Communication Preferences
In the Communication Preferences tab, the following settings are displayed:
- Daily Device Health Notification Email: Shows whether you have opted to receive daily email notifications.
- Daily Emails At: Displays the scheduled time for daily email delivery. This option is disabled if email notifications are turned off.
- Popup Alerts: Indicates whether in-platform alerts for important updates are enabled.
Updating Profile Details
To update your personal details and preferences:
- In the upper right corner of WXP, click the profile icon. A dropdown menu appears, showing the following options: User Profile, Switch Account, and Sign Out.
- Click User Profile. The Profile page is displayed with two tabs: Overview and Communication Preferences. A pencil icon is displayed next to each editable field.
- Click the pencil icon next to the field you want to update. A dialog box appears with the field name as the title.
- Make the necessary updates and click Save. A popup appears in the bottom-right corner with a success or failure message.
Once the updates are successful, the changes are reflected in the corresponding sections.
Contact Us
For any assistance, create a support case or email support@wxp.hp.com.