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Poly Clariti Core (formerly Poly DMA)

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Prerequisite

You must run WXP Collaboration Data Collector version 4.6.0 or later.

Steps to Add a Poly Clariti Core

Step 1 - Set up Service Account for Poly Clariti Core / Poly RealPresence Distributed Media Application (DMA)

Create a service account on Poly DMA

Use administrator credentials to create and verify a service account on Poly DMA. Follow these steps:

  1. Open a web browser and go to the Polycom DMA domain or IP address.

  2. Sign in with administrator credentials.

  3. Go to User > Users to open the User Administration panel.

  4. Select Add to add the required user service account.

  5. Enter the Name, User ID, and Password for the service account.

  6. On the Associated Roles tab, add the Administrator role.

  7. Select OK to create the account.

  8. Sign out of the Poly DMA and sign back in with the new service account to verify the credentials.
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Poly DMA Add User Menu

Step 2 - Add a Poly Clariti Core

To add a Poly Clariti Core Connector, you need:

  • Access to the FQDN/IP address of the Clariti from the WXP Collaboration Data Collector

  • Port 8443 must be open between the WXP Collaboration Data Collector and Clariti

  • Credentials for the user service account on Clariti

  1. Sign in to the WXP Collaboration Admin Portal with your credentials.

  2. From the menu or icon, select Infrastructure > New Infrastructure.

  3. From the list of infrastructure types, click Poly Clariti Core.

  4. Enter the connection and account details for Clariti Core:

Note

We recommend using the hostname instead of the IP address, because IP addresses may change. Use a friendly, descriptive name for the infrastructure to make it easier to identify.

  1. In Description, enter details such as device type, location, or other unique identifiers.

  2. In the Hostname/IP Address, enter the Polycom DMA hostname or IP address.

  3. Enter the administrator Username and Password.

  4. Select Save.

  5. After saving, the page displays two new buttons: Disabled (top) and Validate (bottom).

  6. Select Validate to confirm the collector can connect to the infrastructure. A pop-up window appears.

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  1. If validation fails, select the Details arrow for more information (for example, invalid login credentials or network connection issues). Correct the problem and retry.

  2. When validation succeeds, click the Disabled button to the Enabled state to start monitoring and data collection.

Poly Clariti Core Reference Table

Poly Clariti Core Reference Table

Version

DMA version 6.2 or above

Device Access

Server IP/FQDN

User/Service Account

Local account with full Administrator read/write or Provisioner privileges.

WXP Collaboration Data Collector outbound to the Clariti device(s)

TCP Ports

TCP 8443

Contact Us

For any assistance, create a support case or email us at support@wxp.hp.com.