Introduction
Manage printer group policies in the Workforce Experience Platform (WXP) by cloning, importing, exporting, modifying, or deleting policies to ensure standardized printer configurations across your groups and customers.
Once you have created one or more printer group policies, you can manage or modify them in the following ways:
Target Audience
Printer Administrators who define and manage policies for enforcement.
Cloning an existing printer group policy
To quickly create a printer group policy, you can clone an existing policy and modify only the settings that require different values.
To clone a policy:
1. From the left menu of WXP, click Remediations > Policies, then click the Printer Policies tab.
2. In the Policies list, select the policy you want to clone. The Select Action list appears at the bottom of the window.
3. From the Actions dropdown that appears at the bottom of the window, select Copy to Same Location, then click Continue. The new policy is added to the Policies list as an inactive policy named <policy_name> (1).
4. Modify the policy as necessary.
Importing a printer group policy
If you are an HP Partner who is managing multiple customers, you may find that multiple customers require identical or very similar printer group policies. Rather than having to create a new policy for each customer from scratch, the WXP portal includes Import and Export features that let you reuse a policy between customers.
Before you can import a policy into a customer account, you must already have a previously exported group policy file available. Once exported, the policy file can be imported into any number of other customer accounts.
To import a policy:
1. In the WXP portal, switch to the account of the customer for whom you want to import the policy.
2. From the left menu of WXP, click Remediations > Policies, then click the Printer Policies tab.
3. In the Policies page, click Import.
4. In the Open File dialog, locate and select the policy JSON file, then click Open.
If WXP successfully validates that the file is the correct format, it is added to the Policies list.
5. Modify the policy as necessary.
Exporting a printer group policy
The WXP portal includes Import and Export features that let you reuse a policy between customers.
To export a policy:
1. From the left menu of WXP, click Remediations > Policies, then click the Printer Policies tab.
2. In the Policies list, select the policy you want to export. The Select Action list appears at the bottom of the window.
3. From the Actions dropdown that appears at the bottom of the window, select Export, then click Continue.
The policy is downloaded to your browser’s Downloads folder.
Modifying a printer group policy
To modify a policy:
1. From the left menu of WXP, click Remediations > Policies, then click the Printer Policies tab.
2. In the Policy list, select the policy you want to modify. The Select Action list appears at the bottom of the window.
3. From the Actions dropdown that appears at the bottom of the window, select Edit, then click Continue.
The Edit policy page appears.
4. In the upper panel, modify the Policy Name or Note as necessary.
5. In the Policy Settings panel, to change an existing setting’s configuration, select the setting in the list to expand it, then modify the setting values as necessary.
6. To remove a setting from the policy, select
.
7. To add settings to the policy, click Add. The Add Policy dialog appears. Settings already added to the policy appear selected.
8. Select the settings you want to add, then click Add.
Note
You can also unselect a setting to remove it from the policy.
9. When you have made all the necessary changes to the policy, click Save.
10. In the confirmation dialog, click Save.
Deleting a printer group policy
You cannot delete Active policies (that is, policies currently assigned to one or more printer groups). To delete a policy that is currently active, you must first make it inactive by unassigning it from all printer groups to which it is assigned.
To delete a policy:
1. From the left menu of WXP, click Remediations > Policies, then click the Printer Policies tab.
2. In the Policies list, select one or more inactive policies.
3. From the Actions dropdown that appears at the bottom of the window, select Remove, then click Continue.
4. In the confirmation dialog, click Remove to confirm the action.
Contact Us
For any assistance, create a support case or email support@wxp.hp.com.