Managing Details of Admins

Introduction

The Admins module in HP Workforce Experience Platform (WXP) allows you (IT administrators) to view and modify admin details, such as name, email address, roles, and other editable fields. In addition, you can delete redundant admin accounts.

This article provides step-by-step guide to update admin details and delete accounts of inactive admins.

Updating Details of Admins

Use the Edit feature to keep admin details up to date and ensure proper access control and communication.

To update details of an existing admin:

1. Log in to WXP. The Home page is displayed.
2. From the left menu of the platform, click Account.
3. Click the Admins tab. The existing admins are displayed in a tabular format.
4. Find the account you want to update. Either scroll through the list or use the search box to search by Username, Email, Status, or Role. Matching results are displayed.
5. Click the email address of the admin account you want to update. The User Details page is displayed, with a pencil icon next to each editable field.
6. Click the pencil icon next to the field you want to update. A dialog box appears with the field name as the title.
7. Make the necessary changes and click Save. A message appears in the bottom-right corner with the success message: "The details are now updated."

After you save the changes successfully, the updated information is displayed on the Admins page.

Deleting an Admin Account

The Delete feature allows you to remove admin accounts that are no longer required. This helps to ensure only active, authorized admins have access to the platform.

To delete an account of existing admin:

1. Log in to WXP. The Home page is displayed.
2. From the left menu of the platform, click Account.
3. Go to the Admins tab. The existing admins are displayed.
4. Find the admin you want to delete.
   1. Either scroll through the list or use the search box to search by Username, Email, Status, or Role. Matching results are displayed.
5. Select the admins to delete. When at least one admin is selected, the Delete option is displayed.
6. Click Delete. A message displays to confirm the delete action.
7. In the confirmation dialog box, enter the security code displayed on the screen.
8. Click Delete to proceed. A message is displayed in the bottom-right corner with a success or failure message.

Once the admin account is successfully deleted, it is removed from the Admins listing page.

Contact Us

For any assistance, create a support case or email support@wxp.hp.com.