---
title: "Overview of Settings"
slug: "overview-of-settings"
description: "Manage your HP Workforce Experience Platform with ease—configure settings, roles, notifications, and global addresses for efficient fleet management."
updated: 2026-07-13T15:01:55Z
published: 2026-07-13T15:01:55Z
canonical: "learn.workforceexperience.hp.com/overview-of-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.workforceexperience.hp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview of Settings

## Introduction

The **Settings** feature in HP Workforce Experience Platform (WXP) enables you (IT administrators) to manage key configurations and preferences to support effective fleet management.

### Target Audience

- IT administrators and support personnel who set up and manage the platform (all roles).
- HP Partners who use the platform to manage their customers.

### Key Features

Some of the core capabilities include:

- **Locations:** Add and manage global delivery addresses to track logistics and manage inventory across locations.
- **Preferences:** Configure network monitoring, data collection policies, lifecycle statuses for fleet management, authentication methods, third-party integrations, and experience score preferences. These options allow you to tailor WXP to suit your requirements.
- **Roles and Permissions:** Create and manage custom roles alongside standard roles to meet specific requirements.
- **Assigned Partners:** View and manage authorized partners who are granted access to specific areas of the platform.
- **Notifications:** Set up device notifications and service location requests to track device activity in real time.
- **Support Contacts:** Manage the contact information of your company's support personnel.

## Use Cases

Some of the common use cases include:

1. **Managing global addresses**  

**Scenario**: Your company has multiple offices around the world, and you need to track where devices are being shipped and used.  

**Solution**: Use the **Locations** feature to add, update, or delete addresses. This supports efficient asset tracking and inventory management.
2. **Customizing network and data collection preferences**  

**Scenario**: Your IT administrator wants to monitor network performance for all company devices by collecting important performance data.  

**Solution**:  Use the **Preferences** feature to configure network monitoring and data collection. This ensures that only relevant data is collected while maintaining user privacy.
3. **Role-based access control**  

**Scenario**: Your company needs to assign different levels of access to members of the IT Administration team to ensure only authorized personnel manage certain areas of the platform.  

**Solution**: Use the **Roles and Permissions** feature to create custom roles, such as Case Creation Admin or Asset Inventory Only. This helps to provide access based on responsibilities.
4. **Partner collaboration**  

**Scenario**: Your organization works with external partners to manage part of your device fleet. You want to collaborate securely with limited access.  

**Solution**: Use the **Assigned Partners** feature to authorize specific partners and assign them appropriate permissions. This ensures secure and controlled collaboration.
5. **Timely notifications**  

**Scenario**: Your organization wants real-time alerts about device locations to monitor active devices.  

**Solution**: Use the **Notifications** settings to enable device notifications and configure location request alerts for improved tracking and management.

### Contact Us

For any assistance, [create a support case](/wxp/docs/creating-a-support-case) or email `support@wxp.hp.com`.

## Related

- [Overview of Account Management](/overview-of-account-management.md)
- [Managing User Preferences](/managing-user-preferences.md)
- [Managing Authentication Preferences](/managing-authentication-preferences.md)
- [Overview of Roles Management](/overview-of-roles-management.md)