---
title: "Overview of Account Management"
slug: "overview-of-account-management"
description: "Streamline user management and company profile updates with HP Workforce Experience Platform's Account Management feature for IT administrators."
updated: 2026-07-13T14:57:36Z
published: 2026-07-13T14:57:36Z
canonical: "learn.workforceexperience.hp.com/overview-of-account-management"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.workforceexperience.hp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview of Account Management

## Account Management

The **Account Management** module in HP Workforce Experience Platform (WXP) provides you (IT administrators) with a central place to access the company profile and manage users. It is designed to simplify operational and administrative tasks.

### Target Audience

- **Primary audience:**
  - IT administrators and support personnel who set up and manage the platform (all roles).
- **Secondary audience:**
  - HP Partners who use the platform to manage their customers.
  - Internal and external developers who integrate with the platform.
  - Decision-makers, such as Product Managers, Sales teams, and C-suite executives.

### Key Features

Some of the core capabilities include:

- **Managing company profile:** View and update company details, such as Customer ID, Company Name, Company Size, Address, and Preferred Time Zone. Correct information ensures accurate representation of the company on the platform.
- **Managing details of the primary IT administrator:** View and update the contact details of the primary administrator, including name, email, and phone number.
- **User management:** [Invite](/wxp/docs/inviting-new-users) IT team members, view and [update](/wxp/docs/managing-users) their details or delete redundant members if required.

### Use Cases

Some of the popular use cases include:

1. **Managing company details**  

**Scenario**: Your company recently established a new main office and increased its team size. You want to update the company profile to reflect these changes.  

**Solution**: Using the **Account Management > Overview** tab, your IT administrator can update the **Company Size** and **Company Address** fields to reflect the changes.
2. **Managing details of the primary administrator**  

**Scenario**: Your company has appointed a new IT administrator, and you want to update their details for timely communication.  

**Solution**: Using the **Account Management > Overview** tab, update the new IT administrator's name, email address, and phone number.

### Contact Us

For help, [create a support case](https://learn.workforceexperience.hp.com/docs/creating-a-support-case) or email `support@wxp.hp.com`.

## Related

- [Overview of Settings](/overview-of-settings.md)
- [Managing User Profile](/managing-user-profile.md)
- [Managing Company Profile](/managing-company-profile.md)