---
title: "Managing Physical Assets"
slug: "managing-physical-assets"
description: "Manage your non-telemetry physical assets effortlessly with HP's Workforce Experience Platform. View, filter, add, and export assets seamlessly."
updated: 2026-04-24T18:07:41Z
published: 2026-04-24T23:00:11Z
canonical: "learn.workforceexperience.hp.com/managing-physical-assets"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.workforceexperience.hp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Physical Assets

## Introduction

The **Physical Assets** feature of HP Workforce Experience Platform (WXP) enables you to effectively manage non-telemetry-enabled physical assets.

This article provides a step-by-step guide to:

- [View Physical Assets](/wxp/docs/managing-physical-assets#viewing-physical-assets)
- [Search for Assets](/wxp/docs/managing-physical-assets#searching-for-assets)
- [Add Assets](/wxp/docs/managing-physical-assets#adding-assets)
- [Delete Assets](/wxp/docs/managing-physical-assets#deleting-assets)
- [Export Assets](/wxp/docs/managing-physical-assets#exporting-assets)
- [Add Warranty](/wxp/docs/managing-physical-assets#adding-warranty-details)

## **Viewing Physical Assets**

To view existing assets:

1. Log in to WXP. The **Home** page is displayed.
2. From the left menu of WXP, select **Devices** > **Physical Assets**. The Assets listing page is displayed, showing the following default columns:
  - **Serial Number**: A unique identifier of the asset as provided by the manufacturer. This column cannot be removed.
  - **Asset Tag**: A custom identifier of the asset as provided by HP.
  - **Asset Type**: The type of asset, such as:
    - **Display**: Includes monitors and external screens.
    - **Dock**: Refers to docking stations for laptops or other devices.
    - **Keyboard**: External keyboards connected to devices.
    - **Mouse**: Includes external mice or pointing devices.
    - **Scanner**: Includes devices used for scanning documents or barcodes.
    - **Other**: Used for devices that do not fall into predefined categories.
  - **Asset Name**: The name of the asset.
  - **Manufacturer**: The company that manufactured the asset.
  - **Model**: The specific model number or name of the asset, as defined by the manufacturer.
  - **Asset Location**: The physical location where the asset is stored or in use.
  - **Lifecycle Status**: The current state of the asset in its lifecycle. Some of the common statuses include:
    - **In Use**: The asset is currently in use.
    - **Decommissioned**: The asset is retired or no longer functional.
    - **In Repair**: The asset is under maintenance.
    - **In Stock**: The asset is available but not assigned.

> **Note**: Using the gear icon, also referred to as **Column Option**, add or remove fields from the default view. Use the **Reset to Default** option to restore the default settings.

## **Searching for Assets**

Use Search and Filter functions to search for assets and filter the results based on certain criteria.

#### **Filtering Assets**

Refine your search results using the filtering option.

1. From the left menu of WXP, select **Devices** > **Physical Assets**. The Assets listing page is displayed.
2. Click the **Filters** icon, the Filter panel is displayed on the far right.
3. Click **New Filter**. The **Create Filter** panel is displayed.
4. In the **Create Filter** panel, enter the following details:
  - **Filter Name**: Enter an intuitive name for your filter.
  - **Filter Type**: Select the filter type as **Public** or **Private**.
5. Define filtering criteria:
  - Under **Criteria 1**, select a **Field**. For example, Serial Number or Asset Location.
  - Choose an **Operator** from the dropdown list, which varies based on the selected field.
  - Enter a **Value** for the selected field.
6. (Optional) Add additional criteria by clicking **Add Criteria**:
  - Use the **And** or **Or** operator to combine conditions.
  - Define the additional **Field**, **Operator**, and **Value**.
7. Click **Save** to apply and save the filter. The search results are displayed.

For example, to filter assets where the **Asset Type** field is "Dock" and the **Lifecycle Status** field is "Active," apply the below filter conditions and click **Save**.

- Define **Criteria 1**:
  - **Field**: Asset Type
  - **Operator**: Equal To
  - **Value**: Dock
- Select the **And** operator.
- Add **Criteria 2**:
  - Click **Add Criteria**
  - **Field**: Lifecycle Status
  - **Operator**: Equal To
  - **Value**: Active

> **Note**:
> 
> - For text fields, such as **Serial Number** or **Asset Tag**, enter a keyword or partial match to filter results.
> - For date fields, use the calendar icon to select a **Start** and **End** date range.

#### **Sorting Assets**

To sort the asset list, click a column header, such as **Asset Tag** or **Asset Type**, to arrange the list in ascending or descending order of the selected field.

## **Adding Multiple Assets using Bulk Upload**

To add assets using a .CSV file.

1. From the left menu WXP, select **Devices** > **Physical Assets**.
2. In the **Assets** listing page, click **Add** assets. A dialog box titled **Add Physical Assets** is displayed to upload a file.
3. (Optional) Download the .CSV template file to ensure the format is correct.
4. Fill out the details in the recommended format and save the file locally in .CSV format.
5. In the **Add Physical Assets** window, click the **Upload** icon.
6. Select the file to be uploaded from your system, and click **Upload**. A message is displayed indicating the import is in progress.

> **Note**: The import process may take several minutes. When the import is completed, a popup message is displayed indicating the same.

## **Exporting Assets**

The **Export** feature allows you to download the filtered list of devices in a .CSV or .XLSX format for reporting, auditing, or bulk updates.

> **Note**: The **Export** button appears only when at least one device is selected.

To export the assets lists:

1. From the left menu WXP, select **Devices** > **Physical Assets**. The Assets listing page is displayed.
2. Find the assets you want to export by using the search and filter features.
3. Use the checkboxes next to assets to select them.
4. Click **Export**. A **Export Device** window is displayed.
5. Choose an **Export** option:
  - **Current fields from table**: This selection exports configured columns from the existing view.
  - **All editable fields**: This selection exports all editable fields of the selected devices. This is primarily used for bulk updating device details.
6. Click **Export** to download the file in *.CSV or *.XLSX format. A message appears with the message "Export is in progress. Find more details in the Notifications."

When the Export is completed, the file can be downloaded from the **Notifications** (bell icon) in the top-right corner of the platform.

> **Tip**: Exported files can be edited and re-imported to bulk-update asset details.

## **Deleting Assets**

To Delete one or more redundant and unused assets:

1. From the left menu of WXP, select **Devices** > **Physical Assets**. The **Assets** listing page is displayed.
2. Find the assets you want to delete by using the search and filter features.
3. Use the checkboxes next to Assets to select them. When at least one asset is selected, the option to **Delete** is displayed.
4. Click **Delete.** A confirmation message appears titled **Delete Assets**.
5. Enter the required **Security Code** in the field.
6. Click **Delete** to confirm the action.

> **Note**: Notifications about deleted assets appear in the **Notifications** (bell icon) in the top-right corner of the page.

## **Viewing Details of an Asset**

1. From the left menu of WXP, select **Devices** > **Physical Assets**. The Assets listing page is displayed.
2. Find the specific asset you want to view by searching or filtering.
3. Click the asset’s **Serial Number** or **Tag**. The Asset details page is displayed, showing the following details:
  - **Profile information**: Shows the asset Name, **Serial Number**, **Asset Tag**, **Cost Center**, **Lifecycle Status**, **Warranty**, **Asset Location**, and Department. The profile information may vary based on the type of asset.
  - **Custom Fields**: This section shows if any custom fields are added for tracking purpose.
  - **System**: This section shows the Asset Type, Manufacturer, Model, Manufacturing Date, Assigned Area, Deployment Date, and Retirement Date.
  - **Warranty**: Displays the details of the warranty. If there is no warranty, the option to **Add warranty** is displayed.

## **Adding Warranty Details**

1. From the left menu of WXP, select **Devices** > **Physical Assets**. The Assets listing page is displayed.
2. Click the asset’s **Serial Number** to **Tag** to view the Asset details page.
3. Scroll to the **Warranty** section located at the end of the Asset details page.
4. Click **Add Warranty**. A dialog box is displayed titled **Edit Warranty.**
5. Enter the **Warranty Name**, **Start Date**, **End Date**, and a brief **Description**.
6. Click **Save** to update warranty information. A popup message is displayed with a success or failure message.

The warranty details are updated and can be viewed in the Asset details page.

### Contact Us

For any assistance, [create a support case](/wxp/docs/creating-a-support-case) or email `support@wxp.hp.com`.

## Related

- [Overview of Physical Assets](/overview-of-physical-assets.md)
- [Overview of Device Management](/overview-of-device-management.md)