--- title: "Using Remediation with AI for Alerts" slug: "using-ai-assisted-remediation-for-alerts" description: "Streamline IT issue resolution with AI-Suggested Remediation in HP Workforce Experience Platform, ensuring faster, controlled admin decisions." updated: 2026-06-04T17:50:37Z published: 2026-06-04T17:50:37Z canonical: "learn.workforceexperience.hp.com/using-ai-assisted-remediation-for-alerts" --- > ## Documentation Index > Fetch the complete documentation index at: https://learn.workforceexperience.hp.com/llms.txt > Use this file to discover all available pages before exploring further. # Using Remediation with AI for Alerts # **Introduction** The **Remediation with AI** feature in HP Workforce Experience Platform (WXP) helps IT Administrators move from issue detection to resolution faster. This feature reviews available remediations and recommends the most relevant option as the **Best Match**. This helps admins decide faster, while they stay fully in control. Currently, IT admins can access AI-Suggested Remediation only from **Alerts**. This means recommendations appear when admins are reviewing an issue and deciding how to fix it. Remediation with AI reads the following to recommend solutions: - Alert context (issue type, scope, severity) - Remediations available in HP and admin libraries - Remediation metadata and applicability - Explicit admin feedback on suggestions No remediation is executed without admin’s approval.The AI recommendations are refined over time through: - Admin feedback on suggestions - New remediations added to the remediation library > **Note**: Currently, this feature is only available Pro and Elite plans. ### **Using Remediation with AI** Alerts are generated when a system threshold or custom threshold is crossed. To review AI recommendation to remediate alerts: 1. Log in to WXP. The **Home** page is displayed. 2. From the left menu of WXP, Click **Alerts.** The **Alerts** page is displayed. 3. Click on a specific alert that needs to be remediated. The Alert details page is displayed. 4. On the Alert details page, click **Remediate**. The Remediation panel opens, displaying **AI Suggestions** as the default tab. 5. Within the **AI Suggestions** tab: ![](https://cdn.us.document360.io/c9ecd56a-08d4-4e2f-ab71-60540f7ba8f3/Images/Documentation/image-0FA02Z1M.png?sv=2026-02-06&spr=https&st=2026-10-27T13%3A14%3A36Z&se=2026-10-27T14%3A14%3A36Z&sr=c&sp=r&sig=ZBJ4sACcXo59xA3ELXMeS2shYiKAGA3JehorewXwXSE%3D) - The **Best Match** remediation is displayed first. - Additional suggested remediations are listed below the Best Match. 6. After selecting a remediation, follow the guided steps to **run a script** or **apply a policy**. 7. On the **Review** page, admins can adjust details before execution: > **Note:** > > - Scripts can be applied to either the selected devices or manual groups. Policies must be assigned to group(s). > - **Run at scheduled time** is currently available **only for group deployments**, not selected device deployments. - Edit **targeted devices or groups** - Modify **parameters** (for Scripts) - Choose execution timing - **Run now** - **Run at scheduled time** Once confirmed, the remediation is executed as configured. ![](https://cdn.us.document360.io/c9ecd56a-08d4-4e2f-ab71-60540f7ba8f3/Images/Documentation/using-ai-assisted-remediation-for-alerts-image-8m4jhg70.png?sv=2026-02-06&spr=https&st=2026-10-27T13%3A14%3A36Z&se=2026-10-27T14%3A14%3A36Z&sr=c&sp=r&sig=ZBJ4sACcXo59xA3ELXMeS2shYiKAGA3JehorewXwXSE%3D) ## > **Note**: Admins can also manually select a specific remediation by clicking on the various tabs in the Remediation panel. #### **Providing Feedback** Admins can provide feedback on remediation suggestions using a **thumbs up or thumbs down**. ![](https://cdn.us.document360.io/c9ecd56a-08d4-4e2f-ab71-60540f7ba8f3/Images/Documentation/using-ai-assisted-remediation-for-alerts-image-ssdiul15.png?sv=2026-02-06&spr=https&st=2026-10-27T13%3A14%3A36Z&se=2026-10-27T14%3A14%3A36Z&sr=c&sp=r&sig=ZBJ4sACcXo59xA3ELXMeS2shYiKAGA3JehorewXwXSE%3D)This feedback helps refine future recommendations. ### **Enabling and Disabling AI Suggested Remediation** AI Suggestions can be enabled and disabled from the **Labs** page. 1. From the left menu of WXP, click **Labs** 2. Open the **Remediation with AI** page and click the enable or disable. 1. When **Enabled**, the **AI Suggestions** tab appears in the **Remediation** panel, where admins can find the **Best Match** and rationale for suggestions. 2. When **Disabled**, all remediation options remain available in the **Remediation** panel, but without the AI suggestions tab. ![](https://cdn.us.document360.io/c9ecd56a-08d4-4e2f-ab71-60540f7ba8f3/Images/Documentation/using-ai-assisted-remediation-for-alerts-image-y31uf6s8.png?sv=2026-02-06&spr=https&st=2026-10-27T13%3A14%3A36Z&se=2026-10-27T14%3A14%3A36Z&sr=c&sp=r&sig=ZBJ4sACcXo59xA3ELXMeS2shYiKAGA3JehorewXwXSE%3D) ### **Script Information Autofill** Enabling Remediation with AI also gives admins access to **Script Information Autofill**, a feature that speeds up the onboarding process of a new script. To access this feature: 1. Ensure **Remediation with AI** is enabled in WXP **Labs**. 2. Go to the **Scripts** page and click **Add script** 3. Upload a new PowerShell Script. AI analyzes it and fills out metadata values, such as name, description, and version number. ![](https://cdn.us.document360.io/c9ecd56a-08d4-4e2f-ab71-60540f7ba8f3/Images/Documentation/using-ai-assisted-remediation-for-alerts-image-j3m2bt3h.png?sv=2026-02-06&spr=https&st=2026-10-27T13%3A14%3A36Z&se=2026-10-27T14%3A14%3A36Z&sr=c&sp=r&sig=ZBJ4sACcXo59xA3ELXMeS2shYiKAGA3JehorewXwXSE%3D) 1. After adding the script, go to the details page of the new script. 2. Under **Parameters**, see the message that AI detected parameters. 3. Click **Add Parameter.** 4. Review for accuracy and click **Save**. ![](https://cdn.us.document360.io/c9ecd56a-08d4-4e2f-ab71-60540f7ba8f3/Images/Documentation/using-ai-assisted-remediation-for-alerts-image-00txsxf8.png?sv=2026-02-06&spr=https&st=2026-10-27T13%3A14%3A36Z&se=2026-10-27T14%3A14%3A36Z&sr=c&sp=r&sig=ZBJ4sACcXo59xA3ELXMeS2shYiKAGA3JehorewXwXSE%3D) 1. **Edit and save** the detected parameters shown in the right-side drawer. ![](https://cdn.us.document360.io/c9ecd56a-08d4-4e2f-ab71-60540f7ba8f3/Images/Documentation/using-ai-assisted-remediation-for-alerts-image-9ealfznv.png?sv=2026-02-06&spr=https&st=2026-10-27T13%3A14%3A36Z&se=2026-10-27T14%3A14%3A36Z&sr=c&sp=r&sig=ZBJ4sACcXo59xA3ELXMeS2shYiKAGA3JehorewXwXSE%3D) ## Contact Us For any assistance, create a [support case](/wxp/docs/creating-a-support-case) or email [support@wxp.hp.com.](mailto: support@wxp.hp.com) ## Related - [Remediation](/remediation-1.md) - [Applying Remediation to Improve Experience Score](/applying-remediation.md) - [Overview of Remediation](/overview-of-remediation.md)