---
title: "Removing Printers from WXP"
slug: "removing-printers-from-wxp"
updated: 2026-04-24T22:01:44Z
published: 2026-04-24T23:00:11Z
canonical: "learn.workforceexperience.hp.com/removing-printers-from-wxp"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.workforceexperience.hp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Removing Printers from WXP

## Introduction

The HP Workforce Experience Platform (WXP) supports two connection methods for printers:

- **Cloud-connected**: printers directly linked through the cloud.
- **Print Fleet Proxy–connected**: printers linked through a Print Fleet Proxy on a Web Jetadmin server.

The steps to remove a printer from WXP depend on its connection type. This guide explains how to:

- Remove cloud-connected printers
- Remove Print Fleet Proxy–connected printers

## Target Audience

- IT administrators who onboard and manage printers
- Printer administrators who onboard and manage printers

## Prerequisites

- You have an HP account and have access to the WXP platform.
- You are an existing HP Web Jetadmin customer (required for removing Print Fleet Proxy–connected printers)

## Removing Cloud-Connected Printers

You can remove a cloud-connected printer by deleting it from the **Pending Printers** list.

Note:

- Deleting a printer with a **Connected** status removes a fully onboarded printer from WXP. The printer is removed from both the **Printers** tab and the **Pending Printers** tab.
- Deleting a printer with a status of **Error** or **Action needed** removes it only from the **Pending Printers** tab.

**To remove a printer from the Pending Printers list**

1. Sign in to WXP.
2. In the left menu, select **Devices** > **Printers**, and then select the **Pending Printers** tab.
3. In the list, select one or more printers. The **Delete** button appears above the list.
4. Click **Delete**.
5. When prompted, click **Delete** again to confirm the removal of the printer(s) from WXP.

![image.png](https://cdn.us.document360.io/c9ecd56a-08d4-4e2f-ab71-60540f7ba8f3/Images/Documentation/image%28552%29.png?sv=2026-02-06&spr=https&st=2026-10-28T17%3A30%3A01Z&se=2026-10-28T18%3A30%3A01Z&sr=c&sp=r&sig=LYruc3fZJVKak09z7npU4vyOTnwEEzwQ%2BN01zTqd4mY%3D)

## Removing Print Fleet Proxy–Connected Printers

The Print Fleet Proxy serves as a bridge between WXP and the Web Jetadmin server.

Currently, you can’t remove an individual proxy-connected printer directly from WXP. To remove it, delete the printer from the device list in Web Jetadmin.

When the Print Fleet Proxy performs the next data synchronization, WXP automatically applies the change and removes the printer from the **Printers** list.

**To delete a printer from a Web Jetadmin device list.**

1. Sign in to the Web Jetadmin server.
2. From the left navigation pane, access any device list.
3. In the device list, highlight one or more printers to delete, and then right-click to select **Delete**.
4. Select one of the following options:

- **Hide**: Removes the printer from the device list but saves historical and task data. The system rediscovers the printer during the next discovery cycle.
- **Delete**: Removes the printer from the device list along with the historical and task data. The system rediscovers the printer during the next discovery cycle.
- **Delete and Block**: Removes the printer from the device list along with the historical and task data. The system adds the printer to the **Blocked devices** list to prevent rediscovery.

1. Click **OK**.

## Contact Us

For any assistance, [create a support case](https://learn.workforceexperience.hp.com/docs/creating-a-support-case) or email support@wxp.hp.com.