--- title: "Installing WXP Insights Agent Using Single Installer (.exe) Method" slug: "installing-wxp-insights-agent-using-single-installer" description: "Install the HP Insights Windows Application with our step-by-step guide for seamless data collection and reporting on your Windows device." tags: ["HP Insights Windows Agent", "setup.exe"] updated: 2026-08-25T04:20:35Z published: 2026-08-25T04:20:35Z canonical: "learn.workforceexperience.hp.com/installing-wxp-insights-agent-using-single-installer" --- > ## Documentation Index > Fetch the complete documentation index at: https://learn.workforceexperience.hp.com/llms.txt > Use this file to discover all available pages before exploring further. # Installing WXP Insights Agent Using Single Installer (.exe) Method ## **Introduction** The WXP Insights agent is a core component of HP Workforce Experience Platform (WXP) and is used to enroll devices, collect telemetry, enable communication between the devices and WXP, and provide key insights about your fleet. The agent can be installed using the Single Installer method, which ensures that all necessary components, dependencies, and configurations are properly set up to support the agent. The installation process includes the WXP Insights package, WXP Insights Analytics agent, and associated dependencies. This helps to ensure seamless data collection and reporting. This article provides step-by-step guide to: - [Download WXP Insights Agent](/wxp/docs/installing-hp-insights-windows-application-using-setupexe#downloading-the-agent) - [Install WXP Insights Agent using the Single Installer (.exe) Method](/wxp/docs/installing-hp-insights-windows-application-using-setupexe#installing-windows-agent) The Single Installer consists of the following separate installation packages, with each package having its own independent version, prerequisites (as visible in the **Add** or **Remove** programs on a Windows device), and a Windows Task Scheduler task. ## **Downloading WXP Insights Agent** 1. Access the URL - [https://workforceexperience.hp.com/software](https://workforceexperience.hp.com/software). The **Download WXP Insights Software** page is displayed. 2. On the **Download WXP Insights Software** page, click **WXP** **Insights Windows Application**. The versions list of agents is displayed. 3. Click **Download**. Two types of installers are displayed: 1. `x86 Single Installer (.exe)` or `Arm64 Single Installer (.exe)` 2. `x86 ZIP Package (.msi)` or `Arm64 ZIP Package (.msi)` 1. **Option a - Single Installer (.exe)**: - From the installer dropdown, select `x86 Single Installer (.exe)`. A WXPInsights.exe file is downloaded. Use it for 32-Bit or 64-Bit platform. - From the installer dropdown, select `Arm64 Single Installer (.exe)`. A WXPInsights-arm.exe file is downloaded. Use it for Arm64 platform. > **Note:** For WXP Insights Agent version 5.26.114, the executable files for x86 and Arm devices are renamed as follows: > > - `setup.exe` → `WXPInsights.exe` > - `setuparm.exe`→ `WXPInsights-arm.exe` 2. **Option b - ZIP Package (.msi)**: - From the installer dropdown, select `x86 ZIP Package (.msi)`. A zip file named `WXPInsights.zip` is downloaded. - From the installer dropdown, select `Arm64 ZIP Package (.msi)`. A zip file named `HPInsights-arm64.zip` is downloaded. > **Note**: For WXP Insights agent versions 5.26.114, the ZIP Package file for x86 and Arm devices is renamed to `WXPInsights.zip`,`WXPInsights-arm64.zip`respectively. > **Note**: WXP Insights version 5.26.13 onwards supports Arm devices. ## **Installing WXP Insights Agent Using the Single Installer (.exe) Method** Select Single Installer to run on Intel based devices and WXPInsights-arm.exe to run on Arm devices. The WXP Insights agent gets installed and performs the following actions: 1. Installs the WXP Insights package, including the VC++ Redistributable. 2. Downloads and installs WXP Insights Analytics package, including the WXP Insights Analytics – Dependencies package and the WXP Insights Updater Windows Task Scheduler task. The WXP Insights agent for Windows consists of the following separate installation packages, with each package having its own independent version, pre-requisites (as visible in the Add/Remove programs on a Windows device), and a Windows Task Scheduler task. | **Package Name** | **Prerequisites** | **Download Package Size (MB)** | | --- | --- | --- | | WXP Insights (Single Installer) **Note**: For WXP Insights agent versions 5.26.114, the executable file for x86 is renamed to `WXPInsights.exe` | - VC++ Redistributable 14.0.24212.0 (Installed by the WXP Insights package) - .NET Framework 4.6.2 or backward compatible higher version (Included in Windows 10) Runs on Intel-based devices | ~30 | | WXP Insights (WXPInsights-arm.exe) **Note**: For WXP Insights agent versions 5.26.114, the executable file for arm is renamed to `WXPInsights-arm.exe` | - VC++ Redistributable (Arm64) 14.44.35211.0 (Installed by the WXP Insights package) - .NET Framework 4.6.2 or backward compatible higher version (Included in Windows 10) Runs on Arm-based devices | ~30 | | WXP Insights Analytics agent (Installed by the WXP Insights package) | WXP Insights Analytics – Dependencies (Installed by the WXP Insights Analytics package) | ~35 | > **Note**: > > - The WXP Insights Analytics will be downloaded and installed only when the following conditions are met: > - The WXP Insights agent is successfully installed, and the Windows device is enrolled. > - The device is online for at least two hours after it is enrolled. > - The WXP Insights Analytics - Dependencies package cannot be installed on non-HP manufactured PCs, including Virtual Machines. ### **Contact Us** For any assistance, create a [support case](/wxp/docs/creating-a-support-case) or email `support@wxp.hp.com`.