---
title: "Enabling Geolocation for Windows Devices"
slug: "enabling-geolocation-for-windows-devices"
tags: ["Geolocation", "Workforce Experience Platform"]
updated: 2026-04-23T22:21:12Z
published: 2026-04-24T00:00:00Z
canonical: "learn.workforceexperience.hp.com/enabling-geolocation-for-windows-devices"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://learn.workforceexperience.hp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enabling Geolocation for Windows Devices

Enabling location services on each device allows the agent to collect important data for the user or company account. To verify and turn on location services, follow the steps for your Windows version.

### Windows 10

1. Press the Windows logo key to open **Start**, then click **Settings** (gear icon). The **Settings** page is displayed.
2. On the **Settings** page, click **Privacy** > **Location**.
3. If **Allow access to location on this device** is **Off,** click **Change** to enable it.
4. (Optional) Under **Allow apps to access your location**, enable the feature using the the toggle option.

### Windows 11

1. Press the Windows logo key to open **Start**, then click **Settings** (gear icon). The **Settings** page is displayed.
2. From the left pane of **Settings**, select **Privacy & security.**
3. In the right pane, select **Location**.
4. Using the toggle, enable the **Location services** feature.
5. Ensure that **Let apps access your location** and **Let desktop apps access your location** are also enabled.

### Contact Us

For any assistance, [create a support case](https://learn.workforceexperience.hp.com/docs/creating-a-support-case) or email `support@wxp.hp.com`.

## Related

- [Overview of Locations Management](/overview-of-locations-management.md)
- [Managing Locations](/managing-locations.md)